Information Governance Officer

NHS; Exeter; On-site; GBP 26,000 - 30,000; Full time

Job summary

A healthcare provider in Exeter is seeking an Information Governance Officer to support data protection and ensure compliance with mandatory requirements. The role includes supervising staff, managing archive records, and conducting audits. Candidates should have diploma level education and relevant experience in a similar role. Benefits include competitive salary, generous holiday, and career progression opportunities.

Benefits

Competitive NHS salary

27 days of annual leave, rising to 33 days

Generous Pension Scheme

Career and salary progression

Car leasing scheme

Free parking

Qualifications

• Diploma level education or equivalent.
• Demonstrable experience in a similar role.

Responsibilities

• Support the completion of Subject access disclosure requests.
• Supervise the Information Governance Assistants.
• Deliver the Data Protection Disclosure function.
• Conduct records management audits across the Trust.
• Provide advice and guidance to staff.
• Track archive records held by the Trust's archive providers.

Job description

Overview

Job summary: Undertaking the completion of data protection subject access disclosures. Support the Assistant Information Governance Manager in the delivery of the Freedom of Information disclosure function. Support the Assistant Information Governance Manager in the delivery of the Data Protection disclosure function by supervising the Information Governance Assistants in their absence. Oversee, administer and deliver the information governance compliance report to senior managers. Manage, administer and deliver the Trust's records archiving function ensuring mandatory and legal requirements are adhered to. Provide expert advice and guidance on the archiving of records and support departments to correctly archive the records they hold. Record, track and manage all archive records held by the Trust's archive providers. Analyse and provide management reports on archive information to ensure the retention of records meets mandatory and legal requirements and financial costs to the Trust are minimized. Develop a programme of records management audits and conduct these across the Trust to establish compliance with the Corporate Records Management Policy. Support departmental activities, action point registers and information risk assessments. Support the Information Governance Manager and Assistant Information Governance Manager on any other aspects of the Information Governance agenda.

Responsibilities

• Support the completion of Subject access disclosure requests including call and record sourcing, and liaising with external stakeholders.
• Support the Assistant Information Governance Manager in the delivery of the Data Protection Disclosure function by supervising the Information Governance Assistants.
• Support the Assistant Information Governance Manager in the delivery of the Freedom of Information Disclosure.
• Develop a programme of records management audits and conduct these across the Trust.
• Provide expert advice and guidance to staff across the Trust. Work with local records managers to support them in fulfilling their responsibilities.
• Manage, record and track all archive records held by the Trust's archive providers. Analyse and provide management reports on archive information to ensure the retention of records meets mandatory and legal requirements and financial costs to the Trust are minimized.
• Manage the relationship with the Trust's archive providers by initiating, supervising and monitoring all movements of the Trust's archive records.
• Support the administration of the departments Steering Group activities, action point registers and information risk assessments.
• Support the work of the Senior Information Risk Officer and the Trust's Caldicott Guardian.
• Liaise with staff in specialist related Information Governance roles to ensure they are aware of their responsibilities and provided with the appropriate level of support.

Qualifications

Essential

• Diploma level education or equivalent
• Demonstrable experience in a similar role

Desirable

• Relevant qualifications in information governance, freedom of information or records management.

Details

Date posted: 08 September 2025

Pay scheme: Agenda for change

Band: Band 4

Salary: £26,530 to £29,114 a year pa

Contract: Fixed term

Duration: 7 months

Working pattern: Full-time

Reference number: 202-7145196-2

Job locations: South Western Ambulance Services, Unit 2, Abbey Court, Eagle Way, Sowton Industrial Estate, Exeter, EX2 7HY

Employer details

Employer name: South Western Ambulance Service NHS Foundation Trust

Address: South Western Ambulance Services, Unit 2, Abbey Court, Eagle Way, Sowton Industrial Estate, Exeter, EX2 7HY

Employer's website: https://www.swast.nhs.uk

Benefits

• Competitive NHS salary
• A standard working week of 37.5 hours
• Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
• Pay enhancements for out of hours, shift and overtime working
• Generous Pension Scheme
• Career and salary progression
• Car leasing scheme
• Free parking across Trust sites
• Staff networks
• Wide range of discounts from various organisations across the UK