Information Communication Technician Apprentice

Epping Forest District Council; Ivy Chimneys; Hybrid; GBP 26,000 - 27,000; Full time

Job summary

A public service authority in the UK is seeking a Cyber Security Technician Apprentice to monitor networks, assist with cyber incidents, and promote security awareness. Candidates should have GCSEs in Mathematics and English with a strong interest in technology. The role offers a salary of £26,638 - £26,400, 36 hours per week, and opportunities for professional growth in a supportive environment.

Benefits

LGPS pension scheme

28 days annual leave + bank holidays

Perkbox discounts & wellbeing perks

Ongoing professional development

Flexible pay via Stream

Reimbursement of professional membership

Qualifications

• Genuine interest in technology and public service.
• Strong foundation in ICT and a passion for technology.
• Previous ICT experience is an advantage.

Responsibilities

• Monitoring council networks and systems for potential threats.
• Assisting in the investigation and resolution of cyber incidents.
• Supporting the implementation of security protocols.

Skills

Analytical skills

Problem-solving skills

Communication skills

Teamwork abilities

Education

GCSEs in Mathematics and English

Desirable GCSEs or other relevant qualification

Job description

Overview

Epping Forest District Council is offering an exciting opportunity for a Cyber Security Technician Apprentice to join our ICT Security & Infrastructure team. Are you passionate about technology and eager to protect the digital infrastructure that supports vital public services? This is your chance to build a career in Cyber Security while helping safeguard the systems that keep our community running, from housing, recycling services and local governance. This role is subject to a Basic DBS check.

Job details

Salary £26,638 - £26,400

Contractual hours 36

Basis Full time

Region Epping

Package LGPS pension scheme; 28 days annual leave + bank holidays; Perkbox discounts & wellbeing perks; Hybrid working; Ongoing professional development; Flexible pay via Stream; Reimbursement of professional membership

Job category/type Fixed Term - Full Time

Date posted 29/09/2025

Job reference EREQ000447

Responsibilities

• Monitoring council networks and systems for potential threats
• Assisting in the investigation and resolution of cyber incidents
• Supporting the implementation of security protocols across departments
• Learning to manage firewalls, antivirus software, and access controls
• Helping to promote cyber awareness among council staff

What Youll Learn

• Cyber security principles and threat detection
• Risk management and data protection regulations (including GDPR)
• Hands-on experience with public sector ICT infrastructure
• Industry-recognised qualifications and certifications
• How cyber security supports democratic and community services

What Were Looking For

• A genuine interest in technology and public service
• Strong analytical and problem-solving skills
• Good communication and teamwork abilities
• GCSEs in Mathematics and English
• Desirable GCSEs or other relevant qualification
• Strong foundation in ICT and a genuine passion for technology
• Previous ICT experience is an advantage, along with a curious mind and a commitment attitude
• Ability to work independently and as a part of a team

Why Join Epping Forest District Council?

• Be part of a team that protects essential public services
• Gain real-world experience in a supportive environment
• Receive mentoring from experienced ICT professionals
• Possible progression routes into permanent roles within the council
• Make a meaningful impact on your local community

Ready to serve your community while launching a career in cyber security? Apply today and help us build a safer digital future.

Interviews will be held on Thursday 23 October.

Epping Forest District Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

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