Information Analyst

NHS Golden Jubilee; Clydebank; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A healthcare organization is seeking an experienced Information Analyst to join their data team. The role focuses on data analysis, automation, and dashboard development to support unscheduled and planned care programs. Ideal candidates will have a degree or equivalent experience, proficiency in relevant software, and strong communication skills. The position allows for flexible working arrangements with some travel required for meetings.

Qualifications

• Proven experience in a programme/project environment.
• Ability to handle large and complex datasets autonomously.
• Excellent verbal and written communication skills.

Responsibilities

• Provide expert information analysis as part of a small information team.
• Specialise in electronic data handling, including process automation and dashboard development.
• Design and build user-facing information platforms such as dashboards.

Skills

R

Power BI

VBA

Data mining

Communication skills

Education

Degree level education or equivalent experience

Tools

Microsoft Office

Job description

Overview

An exciting opportunity has arisen for an experienced Information Analyst to join the National Unscheduled Care (UC) Data Team, part of the Centre for Sustainable Delivery (CfSD) at NHS Golden Jubilee. The National UC Programme facilitates whole system development and delivery of improvement programmes which reflect best practice and support the delivery of the Right Care in the Right Place. The underpinning objective of the programme is to improve the Unscheduled Care experience for patients and staff alike.

Programme scope

The UC programme currently consists of four portfolios of work:

• Community Urgent Care and Hospital at Home/Virtual Capacity
• Flow Navigation
• Front Door/Emergency Pathways
• Optimising Patient Flow

The UC Data Team has recently expanded its remit to include support to the Planned Care programme. This role will operate across both programmes of work, UC and Planned Care.

Responsibilities

• Provide expert information analysis as part of a small information team servicing the broad demands of the programmes of work.
• Specialise in electronic data handling, including process automation, data mining, electronic data manipulation and dashboard development.
• Utilise knowledge of R, Power BI, VBA or similar to support handling and automation of large and complex datasets.
• Design and build user-facing information delivery platforms such as dashboards and interactive portals (advantageous).

Qualifications and experience

• Educated to degree level or able to demonstrate equivalent experience.
• Competent in the use of Microsoft Office packages.
• Demonstrable experience of working in a programme/project environment.
• Experience and knowledge of Improvement methodologies and data for improvement would be advantageous.
• Excellent communication and interpersonal skills (verbal and written) and ability to manage competing priorities while maintaining high quality.
• Well organised and prepared to work autonomously to deliver projects, escalating issues to the Head of Data & Analytics or National Improvement Advisor for Data & Analytics when needed.

Working arrangements

This role will predominantly include home working; however, there will be some in-person meetings, therefore a willingness to travel is essential.

Contacts and how to apply

For informal discussions, please contact: Michael Fox, Head of Data & Analytics, Email: [e-mail]

Equality, diversity and inclusion

NHS Golden Jubilee is open to considering flexible working options for this role. This vacancy may close early if a high volume of applications is received, so please apply early to avoid disappointment. As a disability confident leader we are committed to ensuring our recruitment processes are inclusive and accessible to all. If you have a disability or long-term health condition covered by the Equality Act 2010 and need support for any stage of the recruitment process please refer to the job pack for more information. NHS Golden Jubilee encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have. Details on how to contact the Recruitment Service can be found within the Job Pack.