Independent Living Advisor

Guinness Partnership; Rother; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading affordable housing provider in the United Kingdom is seeking a part-time Independent Living Advisor. The role involves providing housing management services to older adults, assisting them in maintaining independence while ensuring their safety and well-being. Key responsibilities include site inspections and building strong relationships with residents. The ideal candidate will have experience working with older adults, excellent communication skills, and a valid UK driving licence. This position offers competitive benefits including holidays, a pension scheme, and a lifestyle benefits portal.

Benefits

27 days holiday plus bank holidays

Competitive Pension Scheme

Lifestyle benefits portal

Annual Performance Score bonus

Life Assurance

Health Plan Options

Free eye test vouchers

Access to Finance wellbeing portal

Professional subscription payment

Travel season ticket loan

Car lease scheme

Qualifications

• Experience in promoting independence and community spirit among older adults.
• Strong commitment to equality and cultural diversity.
• Effective communication skills, especially in explaining technical information.

Responsibilities

• Provide housing management services to residents in sheltered housing schemes.
• Build relationships with customers and assist in understanding tenancy rights.
• Conduct regular site inspections and monitor contractor performance.

Skills

Experience working with older adults

Strong commitment to Equality and Diversity

Adaptable communication skills

Solid administrative and numeracy skills

Ability to work independently and as part of a team

Excellent verbal and written communication

Proficiency in Microsoft Office

Full UK driving licence and access to a vehicle

Job description

ABOUT US

The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re‑invested in new and existing homes and improving services.

The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications fromμένες individuals(card) are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

JOB DESCRIPTION

About the Role

Our Independent Living teams support older people living in their own homes by providing a warm and friendly housing management service.

We have a new opportunity for an Independent Living Advisor to join our team in Lewes. This part‑time role (28 hours per week) is ideal for someone passionate about supporting older adults in maintaining their independence and well‑being.

Reporting to the Independent Living Manager, you’ll provide intensive housing management services to residents in our sheltered housing schemes. Your responsibilities will include building strong relationships with customers, supporting new residents during viewings and move‑ins, and helping them understand their tenancy rights and responsibilities.

You’ll also assist customers in accessing housing benefit support or financial advice, and make referrals for assistive technology, aids, and adaptations that promote independent living. Regular site inspections and health & safety checks will be part of your routine, along with monitoring contractor performance to ensure high standards are maintained.

While primarily based at our scheme in Leighside House, Lewes, you’ll need to be flexible to travel between local schemes and provide cover when required. A full UK driving licence and access to your own vehicle are essential.

Please note, we are also looking for an Independent Living Advisor for our Newhaven scheme, which is also a part‑time position.

What We’re Looking For

• Experience working with older adults, promoting independence and community spirit
• Strong commitment to Equality and Diversity
• Adaptable communication skills, especially Contra when explaining technical information
• Solid administrative and numeracy skills
• Ability to work independently and as part of a team
• Excellent verbal and written communication
• Proficiency in Microsoft Office
• Full UK driving licence and access to a vehicle

If you are interested in joining us and would like to apply for this position, please review the role profile to view all the key responsibilities and submit a copy of your CV.

Benefits

• Holidays: 27 days holiday a year, plus bank holidays. You can buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years, capped at 4 days).
• Competitive Pension Scheme: We will help you save for your retirement through our workplace pension scheme. Guinness matches your contribution up to 9%. We operate a salary sacrifice arrangement that means you will pay less National Insurance contributions.
• Benefits Portal: We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping.
• Performance Rien: Annual Performance Score bonus subject to eligibility.
• Life Assurance: For peace of mind, Guinness provides three times salary life cover in the event of your death.
• Health Plan Options: There are a couple of health care schemes available depending on the post grade.
• VDU / DSE: Free eye test vouchers every 2 years with £55 contribution to glasses if required for VDU work.
• Access to the Finance wellbeing portal
• Professional subscription annual payment
• Travel season ticket loan
• Car lease scheme