Independent Living Adviser

Penderels Trust; Coventry; Hybrid; GBP 27,000; Part time

Job summary

A leading disability support service in Coventry seeks an individual to join their Direct Payments team. You will provide advice and information to people with disabilities, support them in managing their care packages, and ensure clear communication and documentation. This hybrid role requires a minimum of GCSE Grade '4' in English and Maths, strong interpersonal skills, and the ability to work independently. A driving license is required. The position offers a salary of £26,378 annually for a 16-hour workweek.

Responsibilities

• Advising individuals on aspects of their care packages, including financial aspects.
• Supporting clients with their direct payment account including calculations and monitoring of funds.
• Managing your own caseload.
• Supporting individuals with the recruitment and ongoing management of care staff.
• Providing accurate information that meets individual needs.
• Maintaining accurate records and providing reports as required.
• Organising and attending meetings with individuals and colleagues.

Skills

Experience of providing information or advice

Clear verbal and written communication

Effective diary and workload management

High-quality document production

Accurate data record maintenance

Teamwork and initiative

Flexibility and ability to meet deadlines

Current driving license

Good knowledge of Microsoft Office

GCSE Grade '4' or equivalent in English and Maths

Education

GCSE Grade '4' or equivalent in English and Maths

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

We are looking for someone to join our Warwickshire Direct Payments team. You will be instrumental in providing advice and information to individuals with disabilities who live independently. This is a varied role that is based in the office/home and will involve travel throughout the community in the Warwickshire area.

Location: Hybrid working, office address: Penderels Trust, Resource House, 1A Brandon Lane, Coventry, CV3 3GU

Salary: £26,378 per annum / £11,407 pro rata

Hours: 16 hours per week

Days & Times: To be discussed with successful applicant.

Closing date: 9th January 2025

Interviews: Interviews will take place face to face or via video conferencing software. Further details will be discussed with applicants who are shortlisted (Please check your junk/spam folders).

The Role – Your main duties will include:

• Advising individuals on all aspects of their care packages, including financial aspects
• Supporting clients with their direct payment account including calculations and monitoring of funds.
• Managing your own caseload
• Supporting individuals with the recruitment and ongoing management of care staff
• Providing accurate information in a clear and concise format that meets the individual's needs
• Recording and maintaining accurate records and providing reports as required
• Organising and attending meetings/reviews with individuals, colleagues and local authority staff

Skills, Experience and Qualifications – We are looking for someone with the following attributes:

• Experience of providing information or advice to others or within a customer service environment
• The ability to communicate clearly, both verbally and in writing, adapting your style to suit the audience
• The ability to manage diary and workload effectively
• The ability to produce letters and other documents to a high standard
• The ability to input and maintain accurate data records
• The ability to work as part of a team and on own initiative
• The ability to work flexibly and to deadlines
• Current driving licence and unrestricted use of vehicle
• Good working knowledge of Microsoft Office packages (including Word, Excel and Outlook)
• Hold minimum GCSE Grade '4' or equivalent in English and Maths

This post is subject to the completion of a satisfactory enhanced DBS check prior to appointment.

Penderels Trust is a Disability Confident employer and will offer a guaranteed interview to disabled candidates who meet the job specification.