Incuba Operations Manager: Tenant & Guest Experience

Bedford College Group; England; On-site; GBP 29,000 - 37,000; Full time

Job summary

A leading educational institution in Central Bedfordshire is seeking an Incuba Business Manager to manage leased offices and provide excellent customer service. The ideal candidate will have experience in facilities support and strong communication skills. This permanent position offers a salary between £29,000 and £37,000, based on experience, and includes benefits such as a pension and professional development opportunities.

Benefits

People's pension

Retail and leisure discounts

Professional and personal development opportunities

Qualifications

• Background in customer service, reception or facilities support.
• Understanding of lettings, office administration, and basic IT support.
• Willingness to undertake role-specific training.

Responsibilities

• Oversee day-to-day operations of Incuba leased offices.
• Act as the main point of contact for tenants, providing outstanding service.
• Manage tenancy records, invoicing, and occupancy data.
• Deliver a welcoming reception service and maintain communal spaces.
• Provide catering assistance during peak periods.

Skills

Strong communication

Organisation

Problem-solving

IT-confident with Microsoft Office

Education

Good general education

Job description

A leading educational institution in Central Bedfordshire is seeking an Incuba Business Manager to manage leased offices and provide excellent customer service. The ideal candidate will have experience in facilities support and strong communication skills. This permanent position offers a salary between £29,000 and £37,000, based on experience, and includes benefits such as a pension and professional development opportunities.