Income Manager

Hamilton Woods; Kirklees; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading housing organization in the UK seeks an Income Manager for a temporary role. The position involves managing a team to improve income collection and economic inclusion services. Key responsibilities include strategic service reviews and rent arrears prevention. Applicants should have experience in managing income teams and knowledge of welfare benefits, with familiarity in tools like Mobysoft being advantageous. This role is hybrid and offers a competitive daily rate.

Qualifications

• Experience in managing income management teams is essential.
• Proficiency in welfare benefits and economic inclusion is important.

Responsibilities

• Provide a strategic review of the service for improvement.
• Manage a team of 2 Income Officers effectively.
• Prevent rent arrears through proactive account management.

Skills

Supervision of income management teams

Knowledge of welfare benefits

Proactive account management

Tools

Mobysoft

Voicescape

Job description

Income Manager – Temporary

Duration: 2–3 months +
Location: West Yorkshire / Hybrid
Rate: £250 + Umbrella Per Day

Responsibilities

• Providing a strategic review of the service and offering recommendations for improvement
• Managing a team of 2 Income Officers
• Leading the team to provide proactive and efficient income collection and economic inclusion support services to tenants.
• Preventing the accrual of rent arrears by ensuring proactive account management and assisting tenants to maximise their income, minimising tenancy failure and evictions.
• Ensuring the continuous development of the service (including debt and money management; employment and training advice; digital inclusion) to help tenants maximise their income
• Acting as the expert on welfare benefits, economic inclusion and arrears prevention to supporting the delivery of policy and strategy in these areas. This will include collecting and analysing relevant data.

Essential Criteria

• Previous experience within the supervision or management of income management teams
• Knowledge of Mobysoft or Voicescape would be advantageous

Applications

To be considered for this exciting role, please contact Bethan Hall - Associate Director at Hamilton Woods on (phone number removed) or apply online with a covering note of your experience and suitability referencing BH 4884. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot reply to everyone with feedback directly and please consider your application unsuccessful