In-Service Support Engineer

Insignis; High Wycombe; On-site; GBP 40,000 - 55,000; Full time

Job summary

A UK-based technology firm is seeking an electrically biased engineer to lead the delivery of in-service support packages for cutting-edge systems used in defence and security. The ideal candidate will have a degree in engineering and experience with optical or electrical systems. Benefits include flexible hours, early finish Fridays, and comprehensive health coverage.

Benefits

9-day fortnight option

Early finish Fridays

25 days holiday + Christmas shutdown

Annual bonus scheme

Healthcare, dental & critical illness cover

Life cover (4x salary)

Discounts & rewards platform

Qualifications

• Experience with optical systems, cameras, or similar technologies is advantageous.
• Ability to plan and deliver engineering work packages.

Responsibilities

• Lead the delivery of in-service support packages alongside project managers.
• Investigate and resolve customer-reported technical issues.
• Analyse system performance and identify improvements.

Skills

Electrical bias

Communication skills

Stakeholder management

Education

Degree/diploma in Engineering or equivalent experience

Job description

Overview

Work on world-class technology that keeps critical systems mission-ready.

Are you an electrically biased engineer with a background in defence, CCTV, fire security, or camera systems? This role offers the chance to contribute to cutting-edge Electro-Optical and Electro-Drive Systems, supporting high-profile projects with real-world impact.

Responsibilities

• Lead the delivery of in-service support packages alongside project managers and technical authorities.
• Investigate and resolve customer-reported technical issues.
• Analyse system performance, identify improvements, and implement preventative maintenance programmes.
• Support defect investigations, testing, and integration work.
• Contribute to obsolescence planning and continuous improvement initiatives.

Qualifications

• Degree/diploma in Engineering (or equivalent experience).
• Strong electrical bias - experience with optical systems, cameras, or similar technologies is advantageous.
• Ability to plan and deliver engineering work packages.
• Confident communicator with stakeholder management skills.

Benefits

• 9-day fortnight option + flexible working hours
• Early finish Fridays
• 25 days holiday + Christmas shutdown + buy/sell options
• Annual bonus scheme
• Healthcare, dental & critical illness cover options
• Life cover (4x salary)
• Discounts & rewards platform

Clearance: Must be able to obtain Security Clearance (SC); dual nationals considered.

If you are interested in this opportunity, please apply