IMT Business Partner | Central London Community Healthcare NHS Trust

Central London Community Healthcare NHS Trust; City Of London; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A healthcare organization in London is seeking a Business Partner to drive transformational change and enhance service delivery through digital and data initiatives. The ideal candidate will have strong stakeholder engagement skills, experience in business analysis, and the ability to communicate complex ideas clearly. Flexibility for travel is required. This role offers comprehensive induction, flexible work options, and support for professional development.

Benefits

Comprehensive induction

Car lease scheme

Flexible working options

Annual travel card loan

Training and development support

Qualifications

• Strong stakeholder engagement and relationship-building skills.
• Experience in business analysis and service improvement.
• Excellent communication skills for diverse audiences.
• Experience in healthcare or similarly complex environments.
• Good understanding of project and programme delivery.
• Analytical and problem-solving skills.
• Awareness of NHS regulatory and governance requirements.
• Flexibility to travel across multiple Trust sites.

Responsibilities

• Act as a bridge between clinical and non-clinical services.
• Support digital, data, and technology investments.
• Identify opportunities for new initiatives.
• Work with stakeholders to align service requirements.

Skills

Stakeholder engagement

Business analysis

Communication

Service improvement

Project delivery

Analytical skills

Financial awareness

Data-driven decision making

Job description

The Business Partner is a new role in digital and data which will support the Head of Business Change and Innovation in achieving transformational change and programme delivery to support our service users better. The role will be a key link between digital and data services and the wider Trust. The postholder will be aligned to specific functions in the Trust (to be agreed) and gain a very close working knowledge of their needs, priorities and plans. They will use this knowledge, working with colleagues in digital and data, to align the service offering via the SIAM tower providers.

This post holder will require excellent communication and relationship management skills, as well as a sound technical understanding of the digital and data estate, emerging technologies and capabilities in the market, process analysis and optimisation, and experience of successful project delivery. This will need to be combined with a detailed knowledge of the Trust’s operations and changing needs, both clinical and non-clinical. The post holder will need to build a good understanding of the wider Trust ecosystem of the NW London community, mental health collaborative, ICSSs, Local Authorities, and other Trusts. They will work towards a future vision of service delivery, based on insight and new thinking, and help to deliver pragmatic programmes of work to realise this.

In this role you will act as a bridge between clinical and non-clinical services and the Digital & Data function, helping the Trust get maximum value from its digital, data and technology investments. You will develop a deep understanding of the business areas you support – their priorities, workflows, challenges and ambitions – and translate these into clear, structured requirements for digital and data services.

The role has a strong focus on improvement and assurance. You will help identify opportunities for new initiatives.

Skills and experience we’re looking for

• Strong stakeholder engagement and relationship-building skills
• Experience in business analysis, service improvement and business change
• Excellent communication skills, able to explain complex ideas clearly to different audiences
• Experience supporting digital, data or IT-enabled change, ideally in a healthcare or similarly complex environment
• Good understanding of project and programme delivery, including risk and benefits management
• Analytical and problem‑solving skills, with the ability to use data and insight to shape decisions
• Awareness of NHS regulatory, policy and information governance requirements (or willingness to develop this)
• Financial awareness and the ability to work within budget constraints
• Flexibility to travel across Trust sites in North and West London and Hertfordshire, and occasionally nationally

We can offer you

• A comprehensive induction into the community service followed by a local induction to introduce you to the role
• Car lease scheme (only available for Band 5 and up)
• Flexible working options
• Annual travel card loan
• Training, support and development in your career

Please see attached Job Description and Person Specification for full roles and responsibilities.

Advert closes on Wednesday 3 Dec 2025.