Implementation Project Manager

-; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A global leader in business payments is seeking an Implementation Project Manager for the EMEA region. This role involves leading technology implementations for airline clients, coordinating with various teams, and ensuring projects are delivered on time and within budget. The ideal candidate must have project management experience, a background in aviation or related fields, and familiarity with Agile and Waterfall methodologies. The position requires excellent communication skills and a Bachelor's degree in a related field.

Benefits

25 days holiday + 8 bank holidays

Option to buy or sell 5 days annual leave

Private Medical Insurance

LinkedIn Learning access

Qualifications

• Minimum 3 years of project management experience, with aviation experience preferable.
• Proven experience managing IT or software implementation projects.
• PMP certification preferred.

Responsibilities

• Lead several concurrent implementation projects.
• Gather business requirements and define project deliverables.
• Create and maintain detailed project plans.

Skills

Project management expertise

Software implementation experience

Agile methodologies

Waterfall methodologies

Excellent communication

Problem-solving ability

Technical aptitude

Stakeholder management

Fluency in English

Education

Bachelor's degree in Management Information Systems or related field

Tools

Microsoft Planner

Microsoft Project

Microsoft Office Suite

Job description

Implementation Project Manager - EMEA Region

Corpay is hiring an Implementation Project Manager to support end-to-end technology implementations for airline clients across the EMEA region. Reporting to the Vice President of Client Implementation, this role will coordinate with Business Development, IT, Operations, Product and Client Services teams to ensure projects are delivered on time, to scope, within budget and aligned with client needs. The ideal candidate will bring project management expertise, hands‑on software implementation experience, and a background in aviation, hospitality, or logistics. Familiarity with Agile and Waterfall methodologies is essential.

What We Need

Corpay is hiring an Implementation Project Manager to support end-to-end technology implementations for airline clients across the EMEA region. Reporting to the Vice President of Client Implementation, this role will coordinate with Business Development, IT, Operations, Product and Client Services teams to ensure projects are delivered on time, to scope, within budget and aligned with client needs. The ideal candidate will bring project management expertise, hands‑on software implementation experience, and a background in aviation, hospitality, or logistics. Familiarity with Agile and Waterfall methodologies is essential.

How We Work

• Company-issued equipment + secure remote access
• Structured onboarding and role-specific training
• Cross-functional team support

Role Responsibilities

• Lead several concurrent implementation projects (number varies by complexity and scope)
• Gather business requirements and define project deliverables, milestones and delivery schedules
• Create and maintain detailed project plans, validate scope, and monitor KPIs
• Proactively manage client expectations around service delivery and timelines
• Identify, communicate, and mitigate project risks and issues
• Coordinate cross‑functional resources, tasks, and dependencies
• Document implementation progress, including decisions, change logs, and actions
• Deliver training and implementation support to internal and external stakeholders
• Represent client feedback to internal teams and drive continuous improvement
• Provide technical input and demo support for business development initiatives
• Travel up to 25% across the region for in‑person implementation support

Qualifications & Skills

• Bachelor's degree in Management Information Systems, Engineering, IT, or related field
• Minimum 3 years of project management experience
  • Aviation experience: 2-3 years acceptable
  • Other sectors (e.g., hotel, logistics): 3+ years required
• Proven experience managing IT or software implementation projects, with the ability to work independently, manage stakeholders remotely, and deliver successfully with minimal direct support
• Familiarity with Agile and Waterfall methodologies (hybrid experience strongly preferred)
• PMP certification preferred (not required)
• Excellent communication and stakeholder management skills
• Strong problem‑solving ability and technical aptitude
• Fluent in English; additional languages are a plus
• Proficiency with Microsoft Planner, Microsoft Project and the Microsoft Office Suite (Word, PowerPoint, Excel, Outlook)
• Experience with Crew Management Systems (e.g., AIMS, Sabre CrewControl, NetLine, CAE) is a plus

Benefits & Perks

• Holiday entitlement: 25 days per annum + 8 bank holidays
• Additional Leave: Option to buy or sell 5 days annual leave once a year during annual benefits enrolment window
• Pension: Minimum 3% contribution from employee will result in a 5% maximum contribution from Corpay
• Private Medical Insurance: (Vitality), with no excess (we pay the £250 excess charge)
• Access our benefits portal: Gratitudes (flexible discounts, savings in supermarkets (4-5%), and so much more)
• LinkedIn Learning: Free access

Our Company & Purpose

Corpay is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, Corpay has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, Corpay is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before.

We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people. These values offer you the opportunity to 'thrive & grow' through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement.

• Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations
• Empowering our people to share their experiences and ideas through open forums and individual conversations
• Valuing each person's unique perspectives and individual contributions

Embracing diversity enables our people to "make the difference" as Corpay and its more than 8,000 employees continue to shape the future of global payments. Learn more by visiting www.corpay.com or following Corpay on LinkedIn.

Equal Opportunity/Affirmative Action Employer

Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.