Implementation Consultant - Commercial (Remote or Onsite)

Veeva Systems; Greater London; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

A leading life sciences technology firm is seeking a Consultant to play a pivotal role in implementing Veeva solutions for global pharma clients. Responsibilities include managing client engagements, configuring Veeva platforms, and providing expert advisory to optimize business processes. The ideal candidate will have over 3 years of consulting experience in Life Sciences and fluency in English and another European language. This role offers a hybrid work environment with various perks and benefits.

Benefits

Work anywhere policy

Stock bonus

Private medical insurance

Life assurance

Wellness reimbursement

Qualifications

• 3+ years of consulting experience within Life Sciences or adjacent industry.
• Experience managing customer-facing activities and stakeholder relationships.
• Fluent in English and one other European language.

Responsibilities

• Implement Veeva Solutions in multiple projects.
• Configure Veeva CRM and Vault platforms to meet client needs.
• Lead client engagements and ensure successful project delivery.

Skills

Consulting experience

SaaS technology implementation

Client engagement

Presentation skills

Fluent in English

Fluent in a second language

Job description

The Role

The growth of Vault CRM is leading the way on future innovations around how life sciences engage customers, helping get lifesaving treatments to patients, faster. You will be making a true difference to people’s lives all around the world.As a Consultant, you will play a pivotal role in the success of our commercial implementation projects in CRM and Events Management area. You'll work directly with top pharma organizations, leading business process due diligence and designing solutions that meet our customers' needs. Your expertise will be key to the on-time, high-quality delivery of our Veeva solutions built on the Vault platform, and you will have the opportunity to take on leading roles such as Project Manager, Solution Architect, Functional Analyst, or Configuration Specialist.The ability to travel domestically and abroad is required (VISA not being handled by Veeva). The ideal candidate will be fluent in English and ideally one of the following languages : French, German, Italian, or Spanish. The role is ideally based in the area of a Veeva office (Barcelona, London, Paris, Frankfurt, Berlin), but other EU locations will be considered.

What You'll Do

• Implement Veeva Solutions : Participate in one or multiple Veeva product implementation or migration projects covering autonomously the assigned role (such as configuration specialist, functional analyst, solution architect, stream lead, project manager)
• Configure and Customize : Get hands-on with our Veeva CRM and Vault platforms, configuring and customizing solutions to meet our clients' specific needs
• Lead Client Engagements : Take ownership of client-facing activities, including leading workshops, user acceptance testing (UAT), and training sessions. You will guide clients through the implementation process, from initial design to final delivery
• Provide Expert Advisory : Act as a trusted advisor to clients, supporting the optimization and harmonization of their business processes. You will translate complex requirements into actionable and scalable solution designs
• Collaborate and Contribute : Work closely with international teams to deliver projects with a focus on global scalability. Your contributions will ensure our foundational solutions are robust and ready for future market rollouts
• Grow Your Expertise : We'll invest in your professional development. You will have the opportunity to earn certifications on our platform and stay at the forefront of industry best practices
• Be Part of the Team : Collaborate proactively on internal initiatives and projects

Requirements

• Demonstrated 3+ years of consulting experience, within Life Sciences or adjacent industry
• 3+ years of hands-on SaaS technology implementation projects, in the following roles or similar : Configuration Specialist, Functional Analyst, Solution Architect, Business or Technical Consultant
• Demonstrated ability to manage customer-facing activities and stakeholder relationships
• Strong presentation skills and experience are essential
• Able to travel approximately 20%
• Fluent in English (written and spoken) and one of the following languages : French, German, Spanish, or Italian

Nice to Have

• Experience working on projects with a global scope or with international teams
• Understanding of Medical, Key Account Management, or Events Management
• certification and implementation experiences
• Veeva certification and implementation experiences
• Major events management platforms (e.g. Cvent, SpotMe, On25) implementation experiences
• Experience in multichannel marketing
• Additional European language

Perks & Benefits

• Work anywhere policy - You can utilise our office spaces or work remotely
• Stock bonus %
• Private medical insurance
• Life assurance
• Veeva 1% giving
• Wellness reimbursement
• The chance to work with a genuine market leader
• Incredible support from the wider team, and a best-in-class tech stack to help you be successful in your role

#RemoteUKVeeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.