Impactful Social Care Duty Facilitator

We Manage Jobs(WMJobs); Walsall; Hybrid; GBP 35,000 - 39,000; Full time

Job summary

A local authority in Walsall is looking for a proactive and compassionate Social Care Facilitator. The role involves responding to enquiries, providing guidance, and managing urgent situations in adult social care services. Applicants should possess excellent communication skills and a strong understanding of social care principles. This office-based position is part of a dedicated team with opportunities for professional development and may allow for hybrid working after an induction period.

Benefits

Professional development opportunities

Support from management and teams

Qualifications

• Experience in adult social care principles and legislation is essential.
• Strong understanding of safeguarding responsibilities.
• Ability to manage risk and support planning.

Responsibilities

• Respond to duty calls and enquiries.
• Provide information, advice, and guidance to service users.
• Facilitate effective communication among teams.
• Conduct urgent duty visits and assessments.
• Manage workload and prioritise tasks.

Skills

Excellent communication skills

Assessment skills

Decision-making skills

Organisational skills

Problem-solving skills

Job description

A local authority in Walsall is looking for a proactive and compassionate Social Care Facilitator. The role involves responding to enquiries, providing guidance, and managing urgent situations in adult social care services. Applicants should possess excellent communication skills and a strong understanding of social care principles. This office-based position is part of a dedicated team with opportunities for professional development and may allow for hybrid working after an induction period.