Impact & Quality Lead — Flexible, London

Civitas Recruitment Ltd; Sheffield; Hybrid; GBP 42,000 - 50,000; Full time

Job summary

A prominent UK Islamic Charity is seeking a Head of Quality & Impact to design and implement evaluation frameworks across all programmes while ensuring the quality and impact of its grant-making. The ideal candidate will have strong experience in monitoring, evaluation, and quality assurance, along with proven skills in stakeholder management and impact reporting. This role offers a full-time contract with flexible working, including one day a week in London, and a competitive salary range of £42,000 – £50,000.

Qualifications

• Proactive and analytical professional with strong experience in monitoring, evaluation, and quality assurance.
• Proven ability to produce impact reports and work across diverse stakeholders.
• Knowledge of evaluation methods (qualitative and quantitative).
• Experience in the UK welfare or poverty sector is desirable.
• Experience in cash transfer programming and an understanding of Zakat is a plus.

Responsibilities

• Design and implement evaluation frameworks across all programmes.
• Lead internal and commission external evaluations.
• Oversee programme audits, ensuring alignment with SOPs and Sharia compliance.
• Manage a Quality Assurance Officer and support programme teams with monitoring tools.
• Produce actionable reports and contribute to the Charity’s annual impact reporting.
• Act as a supportive partner to teams, promoting a culture of learning and reflection.

Skills

Monitoring and evaluation

Quality assurance

Impact reporting

Stakeholder management

Job description

A prominent UK Islamic Charity is seeking a Head of Quality & Impact to design and implement evaluation frameworks across all programmes while ensuring the quality and impact of its grant-making. The ideal candidate will have strong experience in monitoring, evaluation, and quality assurance, along with proven skills in stakeholder management and impact reporting. This role offers a full-time contract with flexible working, including one day a week in London, and a competitive salary range of £42,000 – £50,000.