IDT Trainer

St George's University Hospitals; Camden Town; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare provider in Camden Town is seeking a skilled trainer to deliver IT clinical, desktop, and system training to end users. The successful candidate will create and update training materials and eLearning modules while effectively communicating with diverse groups. Experience with eLearning tools such as Captivate and Articulate is essential. This role offers the opportunity to impact staff development across multiple sites.

Qualifications

• Ability to communicate confidently with large groups of people.
• Experience in creating or updating training materials and eLearning modules.
• Familiarity with eLearning authoring tools (e.g., Captivate, Articulate).

Responsibilities

• Deliver IT clinical training to end users trust-wide.
• Assist staff on regularly scheduled drop-in sessions.
• Generate training material and compile the training schedule.

Skills

Communication skills

Training material development

eLearning tools experience

Tools

Captivate

Articulate

Job description

Overview

Working as part of a close team, the successful applicant will be responsible for delivering IT clinical, desktop and system training to end users Trust-wide and to support training delivery with the creation of user guides and eLearning modules. To deliver IDT training to end users trust-wide on a daily basis. Post holder will present at staff induction programmes, and to doctors at each changeover. Assist staff where appropriate on drop-in sessions that are regularly scheduled, responding to users' queries by phone or email when appropriate and assisting with on-line training. Trainers need to be able to communicate confidently and articulately with large groups of people, in sometimes difficult situations, where the audience may not be receptive or even hostile and antagonistic. Trainers may need to review and generate new course material as the situation determines. Test and review applications and identify areas for improvements in their use and functionality. Ensure that appropriate levels of attention are given to individuals, especially in group situations, where the knowledge of individuals will vary. Individuals may be required to cover for other team members in case of absences. Trainers may be required to generate new courses, training material and compile the training schedule for a given period. To use software such as Captivate or Articulate to create and update E-learning modules.

About our Organisation

St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Marys Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).

After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.

Responsibilities

• Deliver IT clinical, desktop and system training to end users trust-wide and support training delivery with user guides and eLearning modules.
• Deliver IDT training to end users trust-wide on a daily basis.
• Present at staff induction programmes and to doctors at each changeover.
• Assist staff on regularly scheduled drop-in sessions, respond to user queries by phone or email, and assist with online training.
• Communicate confidently and articulately with large groups, including in challenging or hostile situations.
• Review and generate new course material as required.
• Test and review applications and identify areas for improvement in their use and functionality.
• Ensure appropriate attention to individuals in group settings where knowledge levels vary; cover for other team members as needed.
• Generate new courses, training material and compile the training schedule for a given period.
• Use software such as Captivate or Articulate to create and update E-learning modules.

Qualifications/Experience

• Ability to communicate confidently and effectively with large groups of people, including in potentially difficult situations.
• Experience in creating or updating training materials and eLearning modules.
• Familiarity with eLearning authoring tools (e.g., Captivate, Articulate).
• Willingness to work across multiple sites and participate in team coverage as needed.