ICT Technician

Ashfield School; East Midlands; On-site; GBP 25,000 - 27,000; Full time

Job summary

An educational institution in the UK is seeking an ICT Technician to provide hardware, software, and systems support to staff and students. This role involves responding to IT issues, maintaining systems, and assisting with new technology rollouts. The ideal candidate will be customer-focused and knowledgeable in ICT systems. Benefits include competitive pay, professional development opportunities, and support schemes.

Benefits

Highly competitive pay

Professional Learning Scheme

Wellbeing Charter

Career average pension scheme

Qualifications

• Customer focus and initiative are essential for providing support.
• Thorough knowledge of various IT systems is required.
• Experience in ICT maintenance and fault resolution is necessary.

Responsibilities

• Respond to IT issues for staff and students.
• Maintain and update hardware, software, and network systems.
• Ensure accurate documentation of incidents and resolutions.
• Assist in the rollout of new technology.

Skills

Customer focused

Initiative driven

Thorough knowledge of IT systems

Experience of ICT maintenance

Fault resolution

Job description

Overview

Grade 2 £25,185 - £26,403
Working pattern: 37 hours per week
Contract term: Permanent
Location: Ashfield School, close to the A38 and M1 with a free staff car park

Role

ICT Technician – provide hardware, software and systems support to staff and students, delivering excellent customer service and troubleshooting IT issues.

Responsibilities

• Respond to IT issues for both staff and students
• Maintain and update hardware, software and network systems
• Ensure accurate documentation of incidents and resolutions
• Assist in the rollout of new technology and support school initiatives

Qualifications

Essential: Customer focused, initiative driven, thorough knowledge of a range of IT systems, experience of ICT maintenance and fault resolution.

Desirable: Experience working in a school environment; ability to liaise with teachers and support learning technology.

Benefits & Culture

• Highly competitive pay and progression opportunities
• Professional Learning Scheme – continuous development of expertise
• Wellbeing Charter – access to support mechanisms and wellness benefits
• Career average pension scheme and extensive lifestyle options

Application Deadline

Applications must arrive by 16:00 on Sunday 07 December 2025.

Safeguarding & Inclusion

We are committed to safeguarding children and young people. An offer of employment will be subject to a satisfactory DBS disclosure, children’s barred list check, references and successful completion of vetting procedures. We support a diverse workforce, including candidates with disabilities, and provide equal opportunity at interview.