ICT Service Desk Administrator - NHS Tech Support

South Central Ambulance Service NHS Foundation Trust; Bicester; On-site; GBP 27,000 - 31,000; Full time

Job summary

A leading healthcare provider is looking for an ICT Service Desk Administrator in Bicester. You will be crucial in providing support to frontline NHS staff and managing user access. Responsibilities include monitoring Active Directory and assisting with IT support calls. Ideal candidates should possess solid qualifications in Business Administration and Microsoft software training. The role offers a full-time contract with opportunities for development and NHS benefits, making it a fantastic opportunity for dedicated individuals.

Benefits

Full training and courses available

27 days holiday entitlement

Automatic NHS Pension Scheme enrolment

Access to Employee Assistance Programme

Qualifications

• Demonstrable literacy and numeracy skills backed by qualifications.
• Some formal training in Microsoft software (Excel or Word).
• Basic awareness of PC hardware components.

Responsibilities

• Monitor and maintain Active Directory.
• Provide first line support for service desk calls.
• Manage user access levels in accordance with procedures.

Skills

Basic maintenance tasks on office equipment

Advanced keyboard skills

Education

HND in Business Administration or relevant experience

Educated to degree level

Tools

Microsoft Office applications

Job description

A leading healthcare provider is looking for an ICT Service Desk Administrator in Bicester. You will be crucial in providing support to frontline NHS staff and managing user access. Responsibilities include monitoring Active Directory and assisting with IT support calls. Ideal candidates should possess solid qualifications in Business Administration and Microsoft software training. The role offers a full-time contract with opportunities for development and NHS benefits, making it a fantastic opportunity for dedicated individuals.