IA Housing Officer

New Appointments Group; Bedford; Remote; GBP 27,000 - 32,000; Full time

Job summary

A leading housing services provider is seeking a Housing Officer for a remote role covering Bedfordshire, Hertfordshire, and Buckinghamshire. The role involves managing tenant relationships, conducting property visits, and liaising with local authorities. Candidates should have experience in a similar role and possess strong communication skills. A full UK Driving Licence is required. The position offers a competitive salary and excellent benefits, including 33 days annual leave and employer pension contributions.

Benefits

33 days annual leave

Life cover (2x basic salary)

Health membership discounts

Equipment provided

Mileage expenses claimable

Employer pension contributions

Referral bonus scheme

Qualifications

• Previous experience in a Housing Officer or similar support-focused role is essential.
• A full UK Driving Licence is essential (DVLA checks will be conducted).

Responsibilities

• Deliver high-quality housing management and tenancy support.
• Conduct property visits and ensure housing standards are maintained.
• Resolve tenancy issues, including complaints and breaches.

Skills

Strong communication skills

Problem-solving skills

Organisational skills

Ability to work independently

Job description

Overview

IA Housing Officer - Remote Working - Bedfordshire, Hertfordshire, Buckinghamshire and surrounding areas

£32,000pa + Excellent Benefits Package

Full-Time | Permanent

We are currently seeking a dedicated and proactive Housing Officer within the Immediate Accommodation department to join our client - an independent and expanding organisation providing high-quality accommodation services to a wide range of clients across the UK. With a strong presence in both central and local government sectors, as well as within charitable organisations, our client is continuing to grow and develop its services nationally.

This exciting opportunity is for someone who is ideally based to be able to cover the areas of Bedfordshire, Hertfordshire, Buckinghamshire and surrounding areas, and offers a fully remote working model. You will have the autonomy to plan your own schedule and manage your own day-to-day responsibilities, with regular community visits to support and manage service users.

Key Responsibilities

• Deliver high-quality housing management and tenancy support to a defined group of service users
• Conduct property visits and ensure housing standards are maintained
• Resolve tenancy issues, including complaints, breaches, or anti-social behaviour
• Liaise with local authorities, support agencies, and landlords
• Maintain accurate records and reporting in line with company procedures
• Work independently to manage your diary, appointments, and caseload effectively

What We\'re Looking For

• Previous experience in a Housing Officer or similar support-focused role is essential
• Strong communication, problem-solving, and organisational skills
• Ability to work remotely with minimal supervision
• A full UK Driving Licence is essential (DVLA checks will be conducted)

Benefits

• 33 days annual leave (including bank holidays)
• Life cover (2x basic salary)
• Westfield Health membership - cashback on health services and discounts for retailers and gyms
• Laptop, phone, and any other required equipment provided
• Mileage expenses - claimable from home
• 6-month probationary period
• Employer pension contributions (4% employer, 4% employee)
• Referral bonus scheme

If you\'re a committed Housing professional looking for a rewarding and autonomous role with a growing and respected organisation, apply today

Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service.

This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn.

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975.

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