Hybrid Working - Inbound Registrations Sales

Trades Workforce Solutions; United Kingdom; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading UK insurance provider is seeking a motivated Customer Sales Advisor for remote/hybrid work. The role involves assisting customers with appliance registration and upselling protection plans. Candidates must have 12 months of telesales experience, excellent communication skills, and a results-driven mindset. The company offers a strong training program, career development opportunities, and a comprehensive benefits package including performance bonuses and annual leave.

Benefits

Comprehensive benefits package

Discounted gym memberships

Employer-matched pension contributions

33 days of annual leave

Monthly performance bonuses

Qualifications

• Minimum of 12 months targeted telesales experience within the last 3 years.
• Motivated and results-driven professional.
• Ability to build strong customer relationships.

Responsibilities

• Serve as the first contact for customers seeking assistance.
• Assist customers in registering their appliances.
• Upsell protection plans to customers.

Skills

Sales expertise

Attention to detail

Excellent communication

Collaboration skills

Ability to stay organized under pressure

Job description

Customer Sales Advisor – Representing Beko Europe with a Leading UK Insurance Provider!

Requirement: Minimum of 12 months targeted telesales experience, in one role within the last 3 years.

Position: Customer Sales Advisor – Beko Europe
Salary: £23,000 per year + OTE £7,800 annually
Contract: Permanent, Full-Time
Location: Remote/Hybrid – Work from home or combine with office days in Nottingham

About Us

We’re a leading UK insurance provider, trusted by millions to deliver peace of mind when it matters most. From fridges to dishwashers, we ensure appliances run smoothly for nearly 9 million UK customers.

As part of our growing team of Customer Sales Advisors for Beko Europe, you’ll enjoy fantastic career opportunities, competitive earnings, and outstanding benefits—all while contributing to a legacy of excellence and innovation.

What You’ll Do

As a Customer Sales Advisor, you’ll:

• Be the first point of contact for customers seeking assistance.
• Help customers register their appliances with ease.
• Use your sales expertise to upsell relevant protection plans.
• Build strong relationships by understanding customer needs and recommending tailored solutions.

No prior experience? Don’t worry! Our 4-week training program will equip you with everything you need to excel in this role—from product knowledge to advanced sales techniques.

What We’re Looking For

We’re seeking motivated, results-driven professionals who thrive in dynamic environments. You’ll stand out if you have:

• A proven track record in achieving sales targets.
• Exceptional attention to detail to deliver outstanding service.
• Excellent communication and rapport-building skills.
• A collaborative, results-oriented mindset.
• The ability to stay calm, organised, and focused under pressure.

Your Work Setup

• Remote: Work from the comfort of your home (we’ll provide all the necessary equipment—just ensure reliable broadband).
• Hybrid: If you’re located near our Nottingham office, you’ll be expected to work on-site 3-4 times a month, combining the benefits of remote flexibility with in-office collaboration

Shift Pattern

• Rotational shift pattern over 6 weeks.
• Shifts between 8:00 AM – 8:00 PM.
• Includes 1 full weekend and 2 Saturdays every 6 weeks.

What’s in It for You?

We reward hard work and commitment with a comprehensive benefits package that includes:

Career Development

• Full training with clear career progression opportunities.
• Monthly performance bonuses and regular incentives to reward excellence.

Work-Life Balance

• 33 days of annual leave (including bank holidays).

Health & Wellness

• Discounted gym memberships to keep you active.
• Support for dental, optical, and physiotherapy needs.
• Access to a free Employee Assistance Program offering mental health, relationship, and financial support.

Financial Security

• Employer-matched pension contributions of up to 5%.
• Life assurance: Coverage worth 4x your salary.

Exclusive Discounts

• Reduced rates on Sky TV and mobile packages.
• Discounts with leading high-street and online retailers.
• A free annual protection plan, with discounted rates for family and friends.

And More!

• Additional perks, including travel loans, car leasing, Cycle to Work schemes, and Salary Finance options.

Why Join Us?

With over 100 years of expertise and ambitious plans for global expansion, we’re setting new standards in appliance protection. As part of our team, you’ll enjoy a supportive, dynamic environment where your success is celebrated, and your career can thrive.

Apply Now!

Be part of a company that values innovation, trust, and exceptional customer service. Join us as a Customer Sales Advisor and play a vital role in shaping our future.