Hybrid Tour Coordinator - Youth Sports Travel Operations

Destination Sport; Manchester; Hybrid; GBP 28,000 - 35,000; Full time

Job summary

An esteemed sports development organization is seeking a Tour Coordinator to join their Client Delivery team in Manchester. This hybrid role involves delivering sports tours while ensuring exceptional customer service and operational efficiency. The ideal candidate will have experience in travel management, strong organizational skills, and a passion for sports. Join us to help empower young athletes and enhance their skills through sports tours!

Qualifications

• Experience in operations or travel management, ideally within youth or sports sectors.
• Demonstrate strong organizational skills and attention to detail.
• Excellent communication and customer service abilities.

Responsibilities

• Run customer service elements of tours as needed.
• Ensure high levels of customer satisfaction through proactive communication.
• Promote ancillary sales and manage supplier communication.
• Implement operational processes for safety and quality.
• Liaise with clients to tailor tour packages.

Skills

Operational experience

Strong organizational skills

Excellent communication skills

Problem-solving abilities

Attention to detail

Tools

CRM software

Tour management software

Job description

An esteemed sports development organization is seeking a Tour Coordinator to join their Client Delivery team in Manchester. This hybrid role involves delivering sports tours while ensuring exceptional customer service and operational efficiency. The ideal candidate will have experience in travel management, strong organizational skills, and a passion for sports. Join us to help empower young athletes and enhance their skills through sports tours!