Hybrid Service Delivery Administrator — Growth & Impact

Career Choices Dewis Gyrfa Ltd; Cardiff; Hybrid; GBP 22,000 - 27,000; Full time

Job summary

A community support organization in Cardiff is seeking an Administrator (Service Delivery Assistant) to provide high quality administrative support. The role involves managing inquiries and supporting the team with office tasks. Ideal candidates will have strong communication and organizational skills, and be proficient in standard office software. The position offers flexible working options, generous annual leave, and opportunities for career development.

Benefits

Flexible Working Options

Generous Annual Leave

Birthday Leave

Enhanced Allowances

Exclusive Discounts

Financial Wellbeing Support

Wellbeing Support

Career Development

Qualifications

• Good understanding of office systems and business support functions.
• Team player with a flexible approach.
• Experience of using case management systems/databases.

Responsibilities

• Provide high quality administrative support to the team and service.
• Update and maintain database and case management systems.
• Manage incoming and outgoing mail and general queries.
• Provide general office administration support.
• Liaise with key stakeholders and arrange Supervision sessions.

Skills

Effective verbal/written communication

Ability to prioritize own workload

Excellent IT skills

Excellent customer service skills

Ability to work on own initiative

Excellent record keeping skills

Tools

Microsoft Office suite

Job description

A community support organization in Cardiff is seeking an Administrator (Service Delivery Assistant) to provide high quality administrative support. The role involves managing inquiries and supporting the team with office tasks. Ideal candidates will have strong communication and organizational skills, and be proficient in standard office software. The position offers flexible working options, generous annual leave, and opportunities for career development.