Hybrid Security & Store Operations Manager

THG; Bristol; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading global ecommerce group is seeking a Security & Operations Manager for their Look Fantastic Store in Altrincham. This hybrid role combines traditional security duties with operational responsibilities such as stock management and customer service. Ideal candidates will have a background in retail or security, excellent communication skills, and flexibility to meet the store's operational needs. The role offers a supportive and rewarding work environment with opportunities for career development.

Benefits

Access bespoke development programmes

25 days annual leave plus bank holidays

Wellbeing support sessions

Staff discounts on THG brands

Enhanced maternity and paternity pay

Qualifications

• Experience in a retail or security environment preferred.
• SIA licence required for security duties.
• Strong safety and loss prevention awareness.
• Ability to communicate effectively with customers.

Responsibilities

• Act as a visible security presence to deter theft.
• Manage front line security duties including visitor control.
• Respond to incidents and maintain safety standards.
• Support operational tasks during peak trading hours.

Skills

Previous experience in a retail or security environment

SIA licence

Strong awareness of safety and security principles

Excellent communication skills

Ability to remain calm under pressure

Flexibility to work weekends and evenings

Job description

A leading global ecommerce group is seeking a Security & Operations Manager for their Look Fantastic Store in Altrincham. This hybrid role combines traditional security duties with operational responsibilities such as stock management and customer service. Ideal candidates will have a background in retail or security, excellent communication skills, and flexibility to meet the store's operational needs. The role offers a supportive and rewarding work environment with opportunities for career development.