Hybrid Retail Operations Leader | Data-Driven, Multi-Store

Pandora; Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading jewelry company is seeking a Retail Operations Manager to oversee day-to-day management and operational efficiency. The ideal candidate will have proven retail operations management experience and strong leadership skills. Responsibilities include ensuring consistent operational standards across stores, managing vendor relationships, and driving operational improvements through data-driven decision-making. This position offers a competitive salary, a generous benefits package, and opportunities for career progression.

Benefits

Highly competitive salary with regular reviews

Generous bonus scheme

Private healthcare

Choice of lunch delivered to the office

Early finish Fridays

55% employee discount

25 days annual leave plus bank holidays

Buy/sell holiday options

Birthday day off

Access to exclusive online platform for discounts

Wellness Hub for healthy lifestyle videos

Confidential counselling helpline

Recognition programme for achievements

Special gifts during Christmas

Responsibilities

• Oversee day-to-day management and operational efficiency of retail operations.
• Ensure consistent operational standards across all stores.
• Manage relationships with suppliers and vendors.

Skills

Retail Experience

Data-Driven Decision Making

Interpersonal Skills

Vendor Relations

Financial Acumen

Process Optimisation

Technological Proficiency

Customer-Centric Mindset

Resource Management

Regulatory Compliance

Policy Implementation

Performance Management

Project Coordination

Job description

A leading jewelry company is seeking a Retail Operations Manager to oversee day-to-day management and operational efficiency. The ideal candidate will have proven retail operations management experience and strong leadership skills. Responsibilities include ensuring consistent operational standards across stores, managing vendor relationships, and driving operational improvements through data-driven decision-making. This position offers a competitive salary, a generous benefits package, and opportunities for career progression.