Hybrid Property Claims Specialist

Aviva; Strathmiglo; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance company in the UK is seeking a Claims Support Coordinator to assist customers and brokers throughout the commercial property claims process. The role involves coordinating property repairs and processing settlements while building relationships with clients. An ideal candidate should possess excellent customer service and digital skills, with a willingness to learn and multitask. The position offers hybrid working, flexible hours, and a competitive salary starting at £25,100, along with various benefits.

Benefits

Starting salary from £25,100

Bonus opportunity up to 6%

Generous pension scheme

25 days holiday plus bank holidays

Retailer discounts

Free Aviva shares up to £1,200

Paid volunteering days

Wellbeing support

Qualifications

• Excellent customer service experience is essential; training provided for claims handling.
• Ability to multitask and prioritize responsibilities in a dynamic setting.
• Willingness to learn and assist colleagues.

Responsibilities

• Support customers and brokers throughout the claims process.
• Coordinate property repairs and process settlements.
• Build strong relationships with brokers.

Skills

Customer service experience

Multitasking

Team Collaboration

Customer Focus

Digital Proficiency

Tools

Microsoft Outlook

Microsoft Word

Job description

A leading insurance company in the UK is seeking a Claims Support Coordinator to assist customers and brokers throughout the commercial property claims process. The role involves coordinating property repairs and processing settlements while building relationships with clients. An ideal candidate should possess excellent customer service and digital skills, with a willingness to learn and multitask. The position offers hybrid working, flexible hours, and a competitive salary starting at £25,100, along with various benefits.