Hybrid Networking Support Engineer - Growth Path

Context Recruitment; England; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading Managed Services Provider in the UK seeks a Technical Support Engineer to join their Network Support team. This hybrid role suits recent Computer Networking graduates eager to start their careers. Responsibilities include providing IT support, troubleshooting incidents, and maintaining documentation. With structured training and mentorship, there are clear pathways for advancement into senior roles. The position offers a salary of up to £30,000 with excellent benefits.

Benefits

Excellent benefits

Clear pathways for career progression

Qualifications

• Degree in Computer Networking or relevant certification (CompTIA etc.)
• Basic knowledge of Cisco networking fundamentals (routers, switches, firewalls)
• Strong communication skills and passion for technical development

Responsibilities

• Provide high-quality IT and network support to clients.
• Troubleshoot and resolve incidents, escalating where required.
• Maintain and update internal technical documentation.
• Continuously build knowledge across networking, cloud services, and IT systems.
• Work closely with senior engineers for mentorship.

Skills

Strong communication skills

Basic knowledge of Cisco networking fundamentals

Education

Degree in Computer Networking or Network Engineering

Job description

A leading Managed Services Provider in the UK seeks a Technical Support Engineer to join their Network Support team. This hybrid role suits recent Computer Networking graduates eager to start their careers. Responsibilities include providing IT support, troubleshooting incidents, and maintaining documentation. With structured training and mentorship, there are clear pathways for advancement into senior roles. The position offers a salary of up to £30,000 with excellent benefits.