Hybrid Neighbourhood Officer: Tenant & Community Advocate

Park Avenue Recruitment; Greater London; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A forward-thinking housing association is looking for a Neighbourhood Officer to lead tenancy and neighbourhood management. The successful candidate will manage properties, tackle anti-social behaviour, and ensure a high-quality service for tenants. With at least 5 years of experience in social housing and strong knowledge of housing law, you'll play a crucial role in supporting residents and building safe communities. The organisation offers a hybrid working model and is committed to your professional development.

Qualifications

• Minimum of 5 years of experience in social housing.
• Strong understanding of housing law, policy, and best practice.
• Experience in managing tenancy enforcement.

Responsibilities

• Lead on tenancy and neighbourhood management.
• Manage a caseload of properties and oversee income recovery.
• Support lettings and voids while addressing anti-social behaviour.

Skills

Communication skills

Problem-solving skills

Knowledge of housing law

Managing rent arrears

Dealing with anti-social behaviour

Education

A Level or equivalent

Level 3 in Housing Studies

Job description

A forward-thinking housing association is looking for a Neighbourhood Officer to lead tenancy and neighbourhood management. The successful candidate will manage properties, tackle anti-social behaviour, and ensure a high-quality service for tenants. With at least 5 years of experience in social housing and strong knowledge of housing law, you'll play a crucial role in supporting residents and building safe communities. The organisation offers a hybrid working model and is committed to your professional development.