Hybrid IT Support Engineer: Customer-Facing Growth

Cathcart Associates Group Ltd; Glasgow; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A Managed Service Provider in Glasgow seeks an IT Support Engineer to join a dynamic team. The role involves troubleshooting Microsoft environments, working with cloud and UC technologies, and direct customer support. Offering a competitive salary between £25,000 to £30,000, quarterly bonuses, healthcare, and numerous opportunities for professional growth. The ideal candidate has prior IT support experience and strong communication skills. Apply now for a role that supports your development and career advancement.

Benefits

Competitive salary

Quarterly bonus opportunities

Healthcare

Pension

22 days holiday plus statutory public

Funded certifications with exam leave

Onsite parking

Qualifications

• Previous experience in an IT helpdesk or support role.
• Knowledge of internet technologies and Microsoft environments.
• A valid driving licence.

Responsibilities

• Troubleshoot Microsoft environments and internet issues.
• Support cloud and UC technologies.
• Collaborate with third-party providers and handle onsite visits.

Skills

Problem-solving

Strong communication

Customer service

Time management

Knowledge of internet technologies

Microsoft operating systems troubleshooting

Job description

A Managed Service Provider in Glasgow seeks an IT Support Engineer to join a dynamic team. The role involves troubleshooting Microsoft environments, working with cloud and UC technologies, and direct customer support. Offering a competitive salary between £25,000 to £30,000, quarterly bonuses, healthcare, and numerous opportunities for professional growth. The ideal candidate has prior IT support experience and strong communication skills. Apply now for a role that supports your development and career advancement.