Hybrid IT Analyst: End-User Support & Cloud Security

Nigel Frank International; City Of London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading financial services organization is seeking an experienced IT Analyst to provide technology support and enhance platform stability. This hybrid role requires hands-on IT experience, particularly in Windows 11 and Microsoft 365 environments. You will support users across multiple regions and contribute to security initiatives. The position offers a chance to work in a regulated financial environment in Central London, valuing initiative and ownership.

Benefits

Hybrid working model

Opportunity in a trusted financial environment

Broad technical responsibilities

Qualifications

• Several years’ experience in IT support.
• Hands-on knowledge of Windows 11 and networking concepts.
• Experience administering Microsoft 365.

Responsibilities

• Act as primary escalation point for technology issues.
• Manage incidents and coordinate with providers.
• Contribute to service reliability and security initiatives.

Skills

Experience in a generalist or support-focused IT role

Strong knowledge of Windows 11 desktop environments

Experience administering Microsoft 365 environments

Working with cloud platforms and virtualised infrastructure

Understanding security controls

Tools

PowerShell

Microsoft 365

Job description

A leading financial services organization is seeking an experienced IT Analyst to provide technology support and enhance platform stability. This hybrid role requires hands-on IT experience, particularly in Windows 11 and Microsoft 365 environments. You will support users across multiple regions and contribute to security initiatives. The position offers a chance to work in a regulated financial environment in Central London, valuing initiative and ownership.