Hybrid Inbound Sales Advisor – Cardiff, Incentives Included

Sky; United Kingdom; Hybrid; GBP 26,000; Full time

Job summary

A leading telecommunications company is looking for a Contact Centre Sales Advisor in Cardiff. In this role, you will handle inbound calls from customers considering cancelling their services, build connections, and work in a target-oriented environment. The position offers a salary of £25,120 per annum plus incentives, and provides a hybrid working pattern after training, balancing office and home work for an ideal work-life situation. Full training is provided to equip you for success.

Benefits

Free Sky TV

Discounted broadband, Sky Glass, and mobile

Cashback and discounts across hundreds of retailers

Private healthcare and Digital GP

Subsidized onsite gym

Sky pension plan and Life Assurance

Responsibilities

• Handle inbound calls from existing customers considering cancelling their Sky subscription.
• Build strong connections through engaging conversations to understand customer needs.
• Work in a target-based environment.
• Work 37.5 hours per week with varied set shift patterns.

Skills

Results-oriented with a strong enthusiasm for sales

Exceptional at building rapport and connecting with people

Skilled at identifying and addressing customer needs

Creative in solving problems

Eager to acquire new skills and knowledge

Job description

A leading telecommunications company is looking for a Contact Centre Sales Advisor in Cardiff. In this role, you will handle inbound calls from customers considering cancelling their services, build connections, and work in a target-oriented environment. The position offers a salary of £25,120 per annum plus incentives, and provides a hybrid working pattern after training, balancing office and home work for an ideal work-life situation. Full training is provided to equip you for success.