Hybrid HR Coordinator – Employment Law Support

2M Employment Solutions Limited; Wilmslow; Hybrid; GBP 26,000; Full time

Job summary

A leading employment solutions provider is seeking an HR Coordinator to join their team in the United Kingdom. This hybrid role involves managing client advice requests, case management, and ensuring quality control while supporting a collaborative team environment. Ideal candidates will have strong communication and customer service skills along with attention to detail. The company offers attractive benefits including generous holiday allowances and private healthcare, making it a rewarding workplace.

Benefits

25 Days of Holiday + Bank holidays

Birthday Bliss: Day off on your birthday

Post-Wedding Bliss: Extra weeks of holiday for newlyweds

Healthcare cash plan

Community Days: Volunteer opportunities

Qualifications

• Strong attention to detail with excellent time management skills.
• Excellent communication and customer service skills.
• Experience with Salesforce (advantageous but not essential).
• A positive, proactive attitude and a 'can-do' approach.
• Strong relationship-building skills and the ability to work well in a team.
• Resilience and flexibility in a fast-paced environment.
• A background in HR or familiarity with Employment Law is a bonus.

Responsibilities

• Manage advice emails and callbacks within Salesforce and Outlook.
• Merge ongoing case work with new inquiries and keep case statuses up to date.
• Identify and manage spam and create callback tasks for consultants.
• Generate reports to assist management and reallocate workloads.
• Collaborate with other departments to streamline workflows.
• Suggest improvements to increase efficiency.

Skills

Attention to detail

Communication skills

Customer service skills

Teamwork

Resilience

Tools

Salesforce

Job description

A leading employment solutions provider is seeking an HR Coordinator to join their team in the United Kingdom. This hybrid role involves managing client advice requests, case management, and ensuring quality control while supporting a collaborative team environment. Ideal candidates will have strong communication and customer service skills along with attention to detail. The company offers attractive benefits including generous holiday allowances and private healthcare, making it a rewarding workplace.