Hybrid Customer Care Specialist – Finance Accounts

First Response Finance; Wigan; Hybrid; GBP 27,000 - 37,000; Full time

Job summary

A leading vehicle finance company in Wigan is seeking a Customer Service representative to handle customer inquiries and account management. The role involves taking inbound and making outbound calls, understanding customer financial situations, and providing effective communication regarding payment plans. Candidates must be team players, proactive, and resilient. This full-time position offers a starting salary of £27,955 with annual bonuses and hybrid working options.

Qualifications

• Genuine team player who collaborates with colleagues and customers.
• Proactive and responsible for self-management.
• Resilient and capable of making big decisions.

Responsibilities

• Manage inbound and outbound calls for customer accounts.
• Understand customer financial situations and finance agreements.
• Communicate effectively with customers about payment plans.

Skills

Customer Service

Design Engineering

Fund Management

Baan

ABAP

Elevator

Job description

A leading vehicle finance company in Wigan is seeking a Customer Service representative to handle customer inquiries and account management. The role involves taking inbound and making outbound calls, understanding customer financial situations, and providing effective communication regarding payment plans. Candidates must be team players, proactive, and resilient. This full-time position offers a starting salary of £27,955 with annual bonuses and hybrid working options.