Hybrid COO & Services Director | Public Sector Leadership

Yolk Recruitment Ltd; Cardiff; Hybrid; GBP 81,000 - 96,000; Full time

Job summary

A public service organization in Wales is seeking a Chief Operating Officer to lead the transformation of digital revenue services. This pivotal role involves overseeing service delivery, managing budgets, and leading multidisciplinary teams. Candidates should have senior leadership experience in operational settings, strong governance capabilities, and excellent communication skills. This position offers competitive salary, generous holiday, and support for professional development within an inclusive workplace.

Benefits

34-39 days annual leave

Generous Civil Service pension scheme

Support for continuous professional development

Flexible working arrangements

Qualifications

• Senior leadership experience in service delivery or operational environments.
• Proven track record of leading multidisciplinary teams.
• Strong governance and risk management skills.

Responsibilities

• Drive the WRA's end-to-end service delivery.
• Oversee performance, budgets, and resources.
• Act as Responsible Officer for specific programs.

Skills

Senior leadership experience

Leading complex teams

Governance and financial management

Excellent communication skills

Ability to work with senior stakeholders

Job description

A public service organization in Wales is seeking a Chief Operating Officer to lead the transformation of digital revenue services. This pivotal role involves overseeing service delivery, managing budgets, and leading multidisciplinary teams. Candidates should have senior leadership experience in operational settings, strong governance capabilities, and excellent communication skills. This position offers competitive salary, generous holiday, and support for professional development within an inclusive workplace.