Hybrid Client Service Trainer - Commercial Risk (Insurance)

Aon; Sheffield; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading risk management firm seeks an experienced Client Service Trainer to enhance training for its Commercial Risk team across various UK locations. This hybrid role involves designing engaging training programs to elevate client service standards and improve understanding of client risk. Candidates should have a solid background in training within regulated environments, particularly in insurance. Supports professional growth and offers flexibility through a hybrid working model while emphasizing collaboration across diverse teams.

Benefits

Comprehensive benefits package

Global Wellbeing Days

Flexible working solutions

Qualifications

• Experienced Business Trainer with a background in insurance or other regulated environments.
• Confident working in global and cross‑functional teams, including offshore collaboration.
• Strong understanding of insurance, client service, and client risk.

Responsibilities

• Design and deliver engaging, non‑technical training that strengthens understanding of client risk.
• Identify and report training needs, ensuring action is taken quickly.
• Maintain up‑to‑date training materials reflecting process changes and regulatory requirements.

Skills

Business Trainer experience

Insurance knowledge

Presentation and facilitation skills

Solutions-focused

Organizational skills

Job description

A leading risk management firm seeks an experienced Client Service Trainer to enhance training for its Commercial Risk team across various UK locations. This hybrid role involves designing engaging training programs to elevate client service standards and improve understanding of client risk. Candidates should have a solid background in training within regulated environments, particularly in insurance. Supports professional growth and offers flexibility through a hybrid working model while emphasizing collaboration across diverse teams.