Hybrid Claims Technician — Tech-Savvy & Customer-Focused

Sedgwick; Glasgow; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading insurance firm in Glasgow is seeking a Claims Technician to manage claims from initial notification to settlement. This role requires excellent communication skills and a commitment to professional development. The successful candidate will engage with customers and stakeholders, delivering high-quality service while managing costs effectively. The position offers competitive remuneration, flexible working options, and extensive training opportunities.

Benefits

Competitive salary

Self Invested Personal Pension Scheme (SIPP)

Holiday allowance of 25 days plus bank holidays

Private healthcare plan

Life assurance

Employee assistance programme

Group Income Protection

Voluntary benefits – dental cover, cycle to work scheme

Qualifications

• Previous experience in a claims environment is essential.
• You will need to explain complex details clearly and negotiate fair settlements.
• Dedication to working towards the Cert CILA qualification is essential.

Responsibilities

• Manage claims from the first notification of loss through to settlement.
• Act as the single contact point for customers and suppliers.
• Control all costs and payments.

Skills

Experience in managing claims across multiple clients

Excellent communication skills

Commitment to professional development

Education

Chartered Institute of Loss Adjusters' Cert CILA qualification

Job description

A leading insurance firm in Glasgow is seeking a Claims Technician to manage claims from initial notification to settlement. This role requires excellent communication skills and a commitment to professional development. The successful candidate will engage with customers and stakeholders, delivering high-quality service while managing costs effectively. The position offers competitive remuneration, flexible working options, and extensive training opportunities.