Hybrid Airport Customer Service Advisor (Training Provided)

The Best Connection Group Limited; Derby; Hybrid; GBP 10,000 - 40,000; Full time

Job summary

A leading logistics company is seeking Customer Service Advisors to join their team at East Midlands Airport. This role offers an excellent opportunity for career growth in the call center and customer service sector, with full aviation training provided. Candidates should have experience in customer service and be comfortable using MS Word and Excel. The position includes a hybrid working model, ongoing assignments, competitive pay rates, and benefits such as holiday entitlement and pension provision.

Benefits

Ongoing assignments

Holiday entitlement

Excellent pay rates

Overtime

Online payslips

Pension provision

Qualifications

• Must have a 5-year checkable work history.
• Willing to apply for a DBS Check.

Responsibilities

• Handle customer queries via telephone or electronically.
• Liaise with network contacts and customers.
• Use in-house data systems for data entry.

Skills

Experience working within a Customer Service environment

MS Word and Excel knowledge

Job description

A leading logistics company is seeking Customer Service Advisors to join their team at East Midlands Airport. This role offers an excellent opportunity for career growth in the call center and customer service sector, with full aviation training provided. Candidates should have experience in customer service and be comfortable using MS Word and Excel. The position includes a hybrid working model, ongoing assignments, competitive pay rates, and benefits such as holiday entitlement and pension provision.