Hybrid Administration Officer – Patient Services

Berkshire Healthcare NHS Foundation Trust; England; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A health services organization in the UK seeks an Administration Officer for its expanding team. This full-time, permanent role at the Finchampstead clinic offers flexible working arrangements. Key responsibilities include using patient booking systems, providing admin support across services, and acting as a primary contact for service users. Ideal candidates should exhibit excellent communication skills and the ability to work well in a team. Benefits include generous leave, a pension scheme, and career development opportunities.

Benefits

Flexible working options

27 days’ annual leave

Generous NHS pension scheme

Excellent learning opportunities

Discounts at retailers and restaurants

Free parking across Trust sites

Qualifications

• Ability to multitask and provide admin support across different areas
• Excellent communication skills essential to deal with service users
• Flexible and approachable to enhance patient experience

Responsibilities

• Use electronic patient booking systems for referrals and bookings
• Support digital applications, including Webex and telephone systems
• Be a central contact point for service users including patients and GPs
• Manage caseload assignments and tasks effectively
• Communicate clearly regarding patient queries

Skills

Excellent communication skills

Ability to work well within a team

Multitask

Show flexibility, compassion and understanding

Job description

A health services organization in the UK seeks an Administration Officer for its expanding team. This full-time, permanent role at the Finchampstead clinic offers flexible working arrangements. Key responsibilities include using patient booking systems, providing admin support across services, and acting as a primary contact for service users. Ideal candidates should exhibit excellent communication skills and the ability to work well in a team. Benefits include generous leave, a pension scheme, and career development opportunities.