Human Resource Officer

NHS National Services Scotland; Melrose; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading healthcare organization is seeking a Human Resource Officer to provide advisory services across clinical boards. The role offers a hybrid working model with responsibilities including HR policy guidance and management support. Candidates should have relevant qualifications, prior HR experience, and strong communication skills. This position will be essential in maintaining HR functions while fostering a professional team environment, with opportunities for personal growth and development.

Qualifications

• Professional qualification in Business Administration or Human Resource Management.
• Experience in Human Resources function.
• Strong interpersonal and communication abilities.

Responsibilities

• Deliver HR advisory service to clinical boards.
• Support investigation and disciplinary processes.
• Provide advice on HR issues and policies.

Skills

Interpersonal skills

Communication skills

Microsoft Office proficiency

Diplomatic approach

Education

Qualification in Business Administration or HR management

Job description

PLEASE NOTE THIS IS AN INTERNAL VACANCY ONLY OPEN TO CURRENT NHS SCOTLAND STAFF

OUR VALUES IN ACTION

• Care and Compassion
• Quality and Teamwork
• Dignity and Respect
• Openness, honesty and responsibility

Human Resource Officer

Band 4

26.72 hours per week (from 1st April following Phase 2 of the Reduced Working Week hours will be 26 per week)

Permanent

Start Date: 1st April 2026
Hours: 26 hours per week, worked across four days (including Fridays as a regular working day)
Location: Hybrid working – a mix of home and on-site working across NHS Borders locations

About the Role

As part of our Employee Relations (ER) team, you will be the first point of contact for HR queries within NHS Borders. The ER team provides a wide range of professional services, including:

• Policy advice and guidance
• Case management support (e.g., conduct, grievance, capability, and absence management)
• Advice on terms and conditions and contractual changes

Key Responsibilities

• Deliver an HR advisory service to the following clinical boards:
  • Primary & Community Services
  • Mental Health and Learning Disability Services
  • Corporate Services
• Support investigation, disciplinary, attendance, grievance, and appeal processes
• Provide operational advice on HR issues, including interpretation of Terms and Conditions of Service, Employment and Contract Law, and HR Policies and Procedures
• Assist line managers with effective absence management and participate in ER meetings

About You

We are looking for someone who can bring professionalism, expertise, and a collaborative approach to our team. You will have:

• A qualification in Business Administration or Human Resource Management (Certificate in Personnel Practice or equivalent), or equivalent knowledge and experience
• Previous experience working within a Human Resources function
• Excellent interpersonal and communication skills, both verbal and written
• A tactful and diplomatic approach when dealing with sensitive matters
• Strong IT skills, including proficiency in Microsoft Office
• Ability to work remotely and travel to NHS Borders sites as required

Working Arrangements

This role offers a hybrid working model, combining home working with on-site attendance. Therefore, the ability to travel to NHS Borders sites is essential.

Interested?

For an informal discussion about the role, please contact:
Rebecca Wilson, Senior HR Advisor
📧 Email: [e-mail]

Salary information: The salary quoted is for full‑time hours (37 hrs per week). For part‑time appointments, the salary will be pro‑rata.

PLEASE NOTE: We cannot accept late applications so please ensure your application is submitted early

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.