HSSE Manager

Jones Lang LaSalle; Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A global real estate services company seeks an HSSE Manager to oversee health and safety compliance, risk management, and training within retail environments. Candidates should have a NEBOSH Diploma and IOSH membership, alongside excellent communication and problem-solving skills. The position offers a hybrid work model based in Birmingham with responsibilities in various UK locations. This role promotes a culture of safety and continuous improvement across the organization.

Qualifications

• At least a NEBOSH General Diploma level or equivalent qualification is necessary.
• Membership in IOSH is preferred for certification.
• Experience in training and facilitating courses is required.
• A strong working knowledge of Microsoft Word, Excel, and Outlook is essential.
• Excellent communication and customer service skills are mandatory.

Responsibilities

• Manage health and safety compliance according to MSAs.
• Support site teams in risk management strategies.
• Conduct and manage HSSE training sessions.
• Ensure effective communication regarding HSSE issues.
• Drive the S.A.F.E.R culture program throughout the team.

Skills

Health and safety compliance

Risk management

Communication skills

Training experience

Team collaboration

Problem solving

Education

NEBOSH General Diploma or equivalent

Member of IOSH (CertIOSH preferred)

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Overview

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Are you a passionate health, safety, security and environmental professional looking to make a real impact? We're expanding our dynamic HSSE team and seeking an experienced HSSE Manager to help drive our 'One-Team SAFER together' culture across exciting retail destination environments.

Job Details

Job Title: HSSE Manager

Reporting To: Senior HSSE Manager

Location: Hybrid role with main office base in Birmingham, including home-based work and travel to UK client and JLL office locations

The HSSE Manager works with the Senior HSSE Manager to deliver overarching health and safety compliance and 'One-Team SAFER together' objectives within the UK Workplace Risk & Resilience Team. The role focuses on delivering KPIs identified in client Management Services Agreements (MSA) and supports operational site-based teams in maintaining risk management platforms and our ISO 14001/45001 certified Integrated Management System (IMS).

The HSSE Manager operates primarily in fast-moving retail destination environments and is directly responsible for HSSE monitoring, risk management, auditing and incident investigation to agreed performance standards. The role requires collaborative working with site management teams, surveying teams and service partners to drive compliance performance and best practice. Training management and delivery forms part of comprehensive JLL induction and refresher programs. Security intelligence engagement provides development opportunities within the wider Workplace Risk & Resilience Services.

As Property Management transitions into a Global service line within REMS (Real Estate Management Services), active contribution to transition projects and global/EMEA regional projects is required.

Responsibilities

• Client Service: Understand Management Services Agreements (MSA) and ensure JLL liabilities are managed regarding health, safety, security and environmental issues
• Risk Management: Ensure operational site teams manage identified risks, providing support and advice
• Risk Management: Maintain risk management platforms within agreed parameters
• Risk Management: Interrogate current risk management platform (Vision by JLL) including regular reporting
• Risk Management: Work with HSSEQ Team, site teams and service partners to manage and mitigate compliance risks
• Risk Management: Provide risk liability reports and support
• Risk Management: Ensure accidents and incidents are reported and investigated according to operational procedures
• Risk Management: Provide practical guidance on root cause analysis
• Risk Management: Manage serious incidents to conclusion, leading 'fair and just' investigations
• Risk Management: Report to management on issues and root causes requiring attention
• Risk Management: Work with enforcement agencies when required
• Risk Management: Review audit results and report trends to Head of Risk Operations
• Risk Management: Develop and deliver effective communication plans
• Risk Management: Drive S.A.F.E.R culture program across business functions
• Risk Management: Review and produce technical HSSE operating documents and best practice guidance
• Risk Management: Monitor external Health, Safety, Security and Environmental consultants
• Risk Management: Ensure cost-effective management of JLL liabilities
• Risk Management: Report non-compliance to Head of HSE Risk Operations Lead
• Risk Management: Contribute to Global and regional initiatives and HSSEQ transition programs

HS Management/Audit Program

• Undertake site audits with site-based teams according to agreed work programs and criteria
• Support site-based teams in implementing effective risk mitigation controls
• Ensure outgoing properties receive audits within service charge year

Training

• Maintain training needs analysis for portfolio with Head of Risk Operations
• Identify relevant training provision and assist with tracking
• Facilitate training courses and update briefings
• Coordinate regular training sessions for operational management teams
• Undertake additional training duties as required by Head of HSE Risk Operations

Qualifications, Skills and Experience

Essential Requirements

• NEBOSH General Diploma level or Degree level equivalent
• Member of IOSH (CertIOSH preferred)
• Experience in training and facilitating courses
• Good working knowledge of Microsoft Word, Excel, and Outlook
• Strong numerical and report writing skills
• Customer-service driven with excellent communication skills
• Team player with excellent interpersonal and influencing skills
• Effective interaction with colleagues and clients
• Ability to work independently with minimal supervision
• Ability to work under pressure, manage time and meet deadlines
• Problem solving, critical and logical thinking skills

Preferred Requirements

• NVQ Level 6 Diploma in Occupational Health and Safety practices (training provided for exceptional candidates)
• Practical understanding of property management
• Experience with database platforms and system integration
• Contractor management experience
• Practical safety management leadership experience

Location: On-site – Birmingham, GBR, London, GBR

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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