HR Systems Analyst

Trades Workforce Solutions; Northampton; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading HR services provider in Northampton is seeking an HR Systems Analyst to maintain and administer HRIS systems throughout the employee lifecycle. The successful candidate will serve as a key point of contact for user support and project involvement, ensuring data integrity and improving system efficiencies. Candidates should have experience as an HR system super user, strong analytical skills, and the ability to communicate complex information clearly. This role offers a great opportunity to innovate within HR processes.

Qualifications

• Experience as an HR systems super user with interest in system development.
• Experience conducting user testing.
• Ability to analyze data from multiple sources.
• Strong analytical and problem-solving skills required.
• Attention to detail is critical.
• Must have excellent Excel skills.
• Knowledge of integrations or interface processes preferred.

Responsibilities

• Administer and maintain HR systems, including user setup and hierarchy changes.
• Act as an escalation point for user issues and manage the change request review process.
• Provide HR data and knowledge for projects regarding new or upgraded HR systems.
• Collaborate with payroll and operational teams for payment accuracy.
• Recommend system and process improvements proactively.
• Create and maintain HR system guides and testing requirements.
• Communicate system events effectively with the wider business.

Skills

HR system super user

User testing

Working with multiple data sources

Analytical skills

Problem-solving skills

Attention to detail

Excel skills

Communication skills

Customer service

Job description

HR Systems Analyst Job Description

Due to internal movement, our people team is looking for an HR Analyst‑Systems to join us. You’ll be responsible for maintaining and administering HRIS systems for the full employee lifecycle and in line with business needs (i.e. granting access, managing releases, performing data integrity audits and corrections). You’ll liaise with the wider team when appropriate, and act as an HR systems specialist stakeholder on projects, being a tier‑2 escalation point for the shared services team.

Key Accountabilities

• Administer and maintain the HR systems (e.g., user set up, hierarchy changes)
• Act as an escalation point to problem‑solve user issues as part of the wider HR Shared Services team, and part of the change request review process
• Provide HR data and systems specialist knowledge on projects involving new or upgraded HR systems and design of tools and processes, as well as data production for the HR leadership team (i.e., annual salary reviews and annual bonus payments, time and attendance discrepancies)
• Support to ensure that colleagues are set up and paid correctly by working closely with payroll and operational teams to ensure successful pay period closure
• Proactively recommend system and process improvements to increase efficiencies and improve the end user’s experience
• Create and maintain all HR system guides/knowledge cards and testing requirements/results
• Communicate important system events to the wider business

What we’re looking for

• Previous experience as a HR system “super user” with a keen interest in system development
• Experience carrying out user testing
• Experience working with multiple data sources
• Analytical and problem‑solving skills
• Attention to detail
• Excel skills
• Knowledge or experience with integrations or interface processes
• Excellent communication skills to effectively present and explain complex analysis in a clear and simple way
• Ability to maintain confidentiality and exercise discretion
• Committed to delivering good customer service