HR Manager

GORDON YATES; City Of London; Hybrid; GBP 55,000 - 60,000; Full time

Job summary

A respected membership-led not-for-profit organisation is seeking an experienced HR Manager to lead HR activities and support individuals with lived experience. The role requires strong recruitment expertise and stakeholder engagement. The organization offers a hybrid work model and comprehensive benefits, including 28 days of leave and an employee assistance programme.

Benefits

28 days annual leave + bank holidays + closure days

Flexi time + TOIL scheme

Pension scheme

Medicash health plan

Enhanced family leave policies

Employee Assistance Programme

Cycle to work scheme

Qualifications

• Experience developing HR policies and recruitment processes.
• Proven ability to manage KPIs and service delivery.
• Ability to coach and support colleagues.

Responsibilities

• Lead the end-to-end recruitment and onboarding process.
• Ensure engagement is trauma-informed and compliant.
• Manage relationships with external agencies.

Skills

Strong working knowledge of UK employment law

Strong stakeholder engagement and interpersonal skills

Experience managing sensitive or complex recruitment

Excellent judgement and communication skills

Education

CIPD membership (any level)

Tools

HRIS

Microsoft Office

Job description

HR Manager – Up to £60,000 Location: London (Hybrid – minimum 2 days office based)

Salary: £55,000–£60,000 per annum
Contract: Permanent, Full Time (35 hours per week)
Application Deadline to Us: 8th December
Formal Client Deadline: 10th December
Interview Date: 19th December (onsite)

We are recruiting on behalf of a respected membership-led not-for-profit organisation supporting vital work across the UK. Our client is seeking an experienced HR Manager to lead, manage and develop all HR activity relating to the recruitment, onboarding, safeguarding and support of individuals with lived experience (patients and carers) who contribute to the organisation’s work in both paid and voluntary capacities.

This is a meaningful and influential HR role, ideal for someone who combines strong recruitment expertise, excellent stakeholder engagement, safeguarding awareness and a deep understanding of trauma-informed practice.

The Role

As HR Manager, you will be responsible for:

• Leading the full end-to-end recruitment and onboarding process for patient and carer contributors
• Ensuring all engagement is trauma-informed, inclusive, legally compliant and aligned with safeguarding best practice
• Updating and developing policies, toolkits and processes relating to patient/carer involvement
• Acting as an adviser to internal colleagues on appropriate and ethical use of lived-experience roles
• Line-managing the HR Administrator (Patients & Carers)
• Overseeing KPIs, equality data, reporting and continuous improvement
• Managing relationships with external agencies, lived-experience networks and suppliers
• Developing training, induction, guidance and support for staff recruiting or managing these contributors
• Providing wider HR support, including employee relations, HR projects and policy development

This is a highly relational role requiring sensitivity, professionalism and the ability to work with vulnerable groups.

What We’re Looking For

Essential Requirements:

• CIPD membership (any level)
• Strong working knowledge of UK employment law
• Experience managing sensitive or complex recruitment involving individuals with lived experience, volunteers or vulnerable groups
• Experience developing HR policies and recruitment processes
• Strong stakeholder engagement and interpersonal skills
• Proven ability to manage KPIs, service delivery, and quality assurance
• Experience in a generalist HR role with a strong recruitment focus
• Excellent judgement, communication skills and ability to work in a fast-paced environment
• Ability to coach and support colleagues across the organisation
• Confident working with HRIS, recruitment systems and Microsoft Office

Desirable:

• Experience within healthcare, charity or membership organisations
• Experience working directly with people with lived experience or trauma-informed practice

Why Apply?

Our client offers a highly supportive environment with strong values, exceptional benefits and a meaningful mission. Benefits include:

• Hybrid working (2 days minimum office-based)
• 28 days annual leave + bank holidays + additional closure days
• Flexi time + TOIL scheme
• Pension scheme
• Medicash health plan
• Enhanced family leave policies
• Employee Assistance Programme
• Cycle to work scheme
• Comprehensive wellbeing and inclusion initiatives

This is an excellent opportunity to make a real difference while shaping how patients and carers contribute to improving services nationally.

How to Apply

To be considered, please apply via this advert only no later than Sunday 8th December (We cannot submit late applications to our client).

Shortlisted applicants will be supported through the client’s formal application process.

Client deadline: 10th December
Interview date: 19th December (onsite)

We look forward to receiving your application. Please click below to be considered.