HR Business Partner - RBH Hospitality Management Ltd (Head Office)

RBH Hospitality Management; City Of London; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading hospitality company in the UK is seeking an HR Business Partner to shape and champion culture across its hotel portfolio. The role involves working with key stakeholders, leading on employee relations, and driving well-being initiatives while supporting transitions and onboarding of hotels. The company offers a hybrid working model, competitive benefits, and celebrates diversity and inclusion. Ideal candidates will have strong HR expertise and the ability to influence and build relationships.

Benefits

Discounted hotel stays

Extra day off on birthday

Flexible working arrangements

Annual KPI driven bonus

Enhanced pension

Qualifications

• Proven experience as HR Business Partner or Manager supporting multi-site operations.
• Strong knowledge in employee relations and coaching.
• Experience with transitions and TUPE.

Responsibilities

• Act as trusted HR Partner to key stakeholders.
• Lead on complex employee relations cases.
• Drive wellbeing initiatives across hotels.
• Manage transitions and onboarding of hotels.

Skills

HR Business Partner experience

Generalist HR knowledge

Influencing senior stakeholders

Analytical skills

Coaching

Change management

Employment law

Resilience

Job description

HR Business Partner

We're searching for an HR Business Partner who can help us shape, strengthen and champion culture across our hotels. You'll report directly to our HR Director and oversee a portfolio of 15+ hotels – a mix of branded and unbranded properties. You'll play a pivotal role in enabling our people strategy and supporting our leaders to deliver exceptional employee experiences. This role is flexible on location, and we offer a hybrid working model, however regular travel is required as you'll spend time in your hotels with General Managers and senior stakeholders to provide hands‑on, strategic support.

What You’ll Be Doing

In this role, you will :

• Act as a trusted HR Business Partner to key stakeholders including Operations Director, hotel and head office leadership teams.
• Lead on complex ER cases and compliance, ensuring fair outcomes and legally compliant processes.
• Work with the HR Director, Operations Director and other stakeholders to deliver the people strategy, maximise performance, and embed our culture across your portfolio and the wider group.
• Drive our Tree of Life wellbeing initiative within your division to ensure engagement across all hotels.
• Working closely with the Senior Leadership Team and Executive committee, project manage all people elements of transitions and onboarding of newly managed hotels including TUPE, organisational design and restructuring.
• Provide training, coaching and capability building for managers on all people matters.
• Input into payroll budgets and cost control across your portfolio, ensuring accuracy and alignment to business needs.
• Champion development, succession planning and retention initiatives to strengthen our internal talent pipeline.
• Analyse people data and trends to provide insights and influence decision‑making.
• Promote a positive, inclusive, high‑performance culture across all sites you support.
• Lead on group‑wide people projects and initiatives.

What We Need from You

To succeed in this role, you'll need :

• Proven experience as HR Business Partner or Manager, ideally supporting multi‑site operations.
• Strong generalist HR knowledge, particularly in ER, coaching, change management, and employment law.
• Confidence working across both branded and independent hotel environments (or similar multi‑brand experience).
• The ability to influence senior stakeholders and build strong, trusting relationships.
• Experience supporting transitions, restructures and TUPE.
• Strong analytical skills with the ability to interpret people data and make informed recommendations.
• A proactive approach, resilience, and confidence working in a fast‑paced, ever‑changing environment.
• A passion for culture, engagement and developing talent across large and diverse teams.

The Recruitment Process

At RBH, we see recruitment as a two‑way journey‑it's an opportunity to connect with talented individuals and explore whether we're the right fit for each other. If your CV stands out, our Talent Acquisition Manager may invite you for a Teams pre‑screening chat. This is an opportunity not just for us to learn about your skills, but also for you to explore whether RBH aligns with your goals and values. If we're a match, you'll move on to a formal first‑stage interview with our hiring managers in the following weeks.

What We Offer

We know work is just one part of your life - so we've built a package that supports you inside and outside of the office :

• Discounted hotel stays for you, your friends, and your family.
• An extra day off on your birthday.
• Flexible working arrangements.
• Annual KPI driven bonus.
• Enhanced pension.
• ...and much more.

Inclusion matters

RBH Hospitality Management is proud to be an equal opportunity employer. We celebrate individuality and are committed to creating an inclusive environment where everyone can thrive. If you require any reasonable adjustments during the recruitment process, let us know.