HR Advisor

Springcare Ltd; Basingstoke and Deane; On-site; GBP 30,000 - 40,000; Full time

Job summary

A family-run care home group is seeking an HR Advisor to provide high-quality guidance and support to managers and employees across the organization. This full-time role involves managing employee relations, offering advice on HR policies, and contributing to HR projects, while ensuring compliance with employment laws. The ideal candidate should have a CIPD Level 5 qualification and a strong background in HR, particularly within the care sector. Competitive annual leave and training opportunities are provided.

Benefits

Annual leave entitlement of 31 days

Auto enrolment pension

Blue Light Card for retail savings

Fully funded training for qualifications

Qualifications

• CIPD Level 5 qualification is essential.
• Proven HR experience managing employee relations cases independently.
• Strong knowledge of UK employment law is required.

Responsibilities

• Support managers with employee relations and performance management.
• Provide clear guidance on HR policies and procedures.
• Lead investigations ensuring compliance with legislation.

Skills

Generalist HR experience

Knowledge of UK employment law

Organizational skills

Communication skills

Discretion and professionalism

Ability to manage employee relations cases

Adaptability

Education

CIPD Level 5

Job description

Job Title

HR Advisor – Springcare Head Office, Whitchurch with travel to our care homes across the Group

Hours & Location

Full-time, Permanent – 37.5 hours per week (Monday to Friday, 9am–5pm)

About Springcare

We are a family‑run care home group where people truly matter. Our residents and their families are at the heart of what we do and we know this is only possible because of our amazing teams. Unlike a large corporate environment we offer a friendly, supportive culture where professionalism and care go hand in hand and where everyone feels part of the Springcare family.

Role Overview

This is a varied and rewarding role where no two days are the same. You’ll be a trusted point of contact for managers and employees, providing high‑quality advice across the full range of HR matters.

Responsibilities

• Supporting managers with employee relations, disciplinaries, grievances, absence and performance management.
• Giving clear guidance on HR policies, procedures and best practice.
• Leading or supporting investigations, ensuring fairness and compliance with legislation.
• Supporting recruitment, onboarding and induction across the Group.
• Helping to deliver HR projects including employee engagement, retention and organisational change.
• Maintaining accurate HR records and ensuring compliance with GDPR and right‑to‑work requirements.
• Contributing to the ongoing development of HR policies and procedures.
• Producing reports and data to support decision‑making.
• Working closely with the HR Manager, fellow HR Advisor and the wider Operations team to ensure people practices help us achieve our goals.

About You

• CIPD Level 5 – essential.
• Proven generalist HR experience, with strong knowledge of UK employment law.
• A track record of independently managing employee relations cases.
• Experience of supporting or leading investigations and producing clear, detailed reports.
• Strong organisational skills with an eye for detail.
• Excellent communication and relationship‑building skills.
• A discreet and professional approach to handling sensitive information.
• A flexible, resilient and adaptable attitude.
• A current driving licence (travel to homes is required).
• Experience in the care sector, sponsorship/right‑to‑work processes or additional qualifications (such as coaching or Mental Health First Aid) would be an advantage but are not essential.

What We Offer

• A supportive and welcoming team environment.
• Annual leave entitlement 31 days per annum.
• Auto enrolment pension subject to qualifying criteria.
• Blue Light Card – savings across hundreds of national retailers.
• Fully funded training for nationally recognised qualifications and career development.
• Access to counselling and wellbeing support.
• Family‑friendly policies.
• Smooth robust recruitment process through our portal.

How to Apply

Successful applicants will need two written references, a standard DBS check and evidence of a right‑to‑work in the UK.

Springcare are committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We ensure all staff are vetted, selected, trained and supervised fairly and to a high standard to provide safe, effective and compassionate care.