How We Lead - Rewiring Senior Manager

HSBC; Greater London; On-site; GBP 75,000 - 95,000; Full time

Job summary

A leading global bank is seeking a How We Lead - Rewiring Senior Manager to facilitate organisational change, focusing on stakeholder collaboration and cultural advocacy in London. The ideal candidate will have robust experience in project management and stakeholder engagement. This position aims to implement significant rewiring processes within the company while promoting cultural inclusivity and effective communication strategies.

Qualifications

• Experience working across business lines and infrastructure teams.
• Strong understanding of policies, processes, and products.
• Ability to translate strategic objectives into practical actions.
• Balance strong colleague and organisational experience perspectives.
• Pragmatic problem-solving skills.

Responsibilities

• Support the Managing Director of How We Lead in designing the rewiring roadmap.
• Collaborate with key stakeholders to re-engineer core policies.
• Deliver measurement of How We Lead adoption and embed practices.
• Drive development of marketing and communication plans for rewiring.

Skills

Stakeholder management

Cultural change advocacy

Project management

Problem solving

Job description

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an individual to join the team as How We Lead - Rewiring Senior Manager.

How We Lead is HSBC’s Group-wide leadership framework. It is aligned to our ambition and strategy and is expected to be role modelled by all leaders.

Common leadership language, behaviours and tools combined with clear capable and motivated teams will drive better outcomes for customers and stakeholders.

This role will support the successful integration of How We Lead into existing organisational policies, processes, and practices, and reimagining internal processes.

You must be passionate about our cultural reset and equipped with the pragmatism to translate strategy to delivery across a portfolio of rewiring pillars.

In this role, you will:

See it through, make it happen.

• You’ll support the Managing Director of How We Lead and Senior Business Rewiring Leads to design and deliver an organisational rewiring roadmap for How We Lead rewiring from Q4 2025 and beyond.
• You’ll collaborate with SMEs, senior leaders, PO12 members, performance coaches and other key stakeholders to re‑engineer HSBC core policies/processes/products to reflect and reinforce our cultural reset

Think customer, deliver value.

• You’ll work with SMEs to deliver measurement of the adoption and embedding of How We Lead and appropriate ‘course correction’ where required.
• You’ll facilitate workshops and working groups to build ownership and embed practice and develop materials to report progress to the How We Lead Advisory Board and HSBC Operating Committee.

Create excitement, inspire ambition.

• You’ll be the How We Lead rewiring SME partner to communications, driving the development and implementation of internal/external marketing & communication plans to promote awareness and adoption of rewiring changes
• You’ll champion culture change and behavioural adoption through visible role modelling and reinforcement.

Qualifications

• Experience of working across business line and infrastructure teams, with a strong understanding of the landscape of policies, processes, products to be able to provide SME knowledge and challenge rewiring proposals.
• Strong stakeholder management and influencing skills, especially senior level stakeholders in regard to culture and behaviour.
• The ability to translate strategic objectives into practical actions and deliverables using prior project management or programme management experience.
• Be able to balance both strong colleague experience and organisational experience lenses.
• Pragmatic problem solver – able to balance strategic thinking with operational delivery.

The role location will be London.

Recruitment information

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk.

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