Housing Transformation Project Manager

Harrow Council; Harrow; On-site; GBP 40,000 - 50,000; Full time

Job summary

A local government authority in Harrow is seeking an experienced Housing Transformation Project Manager to lead the Housing Transformation Programme. The role involves delivering project improvements that enhance compliance and customer experience, while ensuring alignment with regulatory standards. Ideal candidates will possess strong project management skills, analytical abilities, and excellent communication skills. This position offers a fixed-term contract for 2 years, with opportunities for collaboration and innovation.

Qualifications

• Educated to degree level or equivalent or substantial relevant work experience.
• Knowledge of regulatory requirements for social housing providers.
• Experience in strategic reviews and project management in complex organisations.
• Proven ability to manage projects on time and within budget.
• Experience delivering service improvements in a regulatory environment.
• Strong analytical skills with data analysis experience.

Responsibilities

• Lead the Housing Transformation Programme and drive service improvements.
• Ensure alignment with regulatory standards set by relevant bodies.
• Work collaboratively with internal teams and external partners.
• Research and implement best practices and digital innovations.

Skills

Project management expertise

Analytical skills

Stakeholder engagement

Communication

Knowledge Information Management

Education

Degree level education or equivalent

Tools

Microsoft applications

Job description

Job Description

Overview

The London Borough of Harrow is seeking a highly motivated and experienced professional to take on the pivotal role of Housing Transformation Project Manager within the Housing & Regeneration Directorate. This critical position is responsible for supporting the development and delivery of Harrow's Housing Transformation Programme, driving service improvements and cultural change to meet the division's vision, strategic aims, and regulatory requirements. You will play a key role in planning, coordinating, and delivering projects that enhance compliance, improve customer experience, and embed innovation across housing services. A core focus of the role is ensuring alignment with regulatory standards, including those set by the Regulator of Social Housing, the Building Safety Regulator, and the Housing Ombudsman Service. You will research and implement best practices, champion digital innovation, and work collaboratively with internal teams, residents, and external partners to deliver measurable outcomes. The successful candidate will demonstrate strong project management expertise, excellent analytical and communication skills, and the ability to influence and engage stakeholders at all levels. This position is offered as a fixed-term contract or secondment for a period of 2 years.

About You

• Educated to degree level or equivalent, or substantial relevant work experience.
• Knowledge of the regulatory and statutory requirements that apply to social housing providers.
• Experience in strategic reviews, continuous improvement, benchmarking, and project management within a complex organisation.
• Proven ability to manage projects on time and within budget, delivering significant organisational and service improvements.
• Experience of delivering service improvements and evidencing outcomes in a regulatory, governance, or assurance-based environment.
• Strong analytical skills with experience in Knowledge Information Management, including data analysis and reporting.
• Proficiency in Microsoft applications, systems, and other business tools.
• Ability to build and maintain effective working relationships across all levels of the organisation and with external partners.
• Excellent written and verbal communication skills, including the ability to persuade, influence, negotiate, and present complex information clearly.

This post will require occasional travel for business purposes.

Related Documents

For more information, please refer to the Role Profile/Selection Criteria.

About us

Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.

Important Note

To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our equality statement.

As a disability‑confident employer, we are committed to making our recruitment practices barrier‑free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long‑term health conditions. For further information, please contact us at [e-mail].

London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures.

Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible.

Harrow redeployees will be given priority consideration.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, your data protection rights, can be found by visiting https://www.cifas.org.uk/fpn.