Housing & Tenancy Case Worker

Regenda Group; Rochdale; On-site; GBP 29,000; Full time

Job summary

A community support organization seeks a full-time support worker in Rochdale. The role involves assisting service users with complex needs including homelessness, mental health, and substance misuse. Candidates must have relevant support worker experience, strong communication skills, and the ability to manage risk. The position offers a competitive salary of £28,506 and flexible working options. Join a team committed to helping individuals reintegrate into the community and live independently.

Benefits

Flexible working options

25 days paid leave

6 additional volunteering days

5% Employer pension contribution

£250 annual learning allowance

Employee Assistance Programme

Interest-free loans for equipment

Qualifications

• Demonstrable support worker experience with complex needs including mental health and substance misuse.
• Ability to assess service users' needs for effective support planning.
• Strong written and verbal communication skills.

Responsibilities

• Provide support to service users with complex needs.
• Engage service users with the community.
• Assess and plan effective support.

Skills

Support worker experience

Organisational skills

Communication skills

Risk management

Flexibility to work weekends

Job description

• Annual salary of £28,506 (FTE)
• Permanent role
• Full-time (37 hours), part-time and flexible working patterns available
• Based in Rochdale

Proposed Interview Date: Monday 26th January 2026

Please Note: We are not using recruitment agencies for this position. All applicants should apply directly through the Regenda Website. Any applications submitted through agencies will not be considered.

The role

The successful candidate will provide support to our service users at one of our projects. You will be expected to work sympathetically with service users who have complex needs; for example, homelessness, drug and alcohol misuse issues, mental and/or physical health needs, offending behaviour etc.

Our aim is to empower service users, actively engaging them with the community and helping them to support each other, to develop resilience, to live independently and to be an asset to the community.

The right fit

• It is essential to have demonstrable support worker experience, working with service users who have been homeless and/or have complex needs including, mental health, substance misuse and domestic abuse etc.
• You must be able to assess service users’ needs in order to plan and deliver effective and engaging support.
• You’ll have strong organisational and communication skills – both written and verbally.
• You’ll be able to manage risk, ensuring that all procedures are followed, and risk is managed appropriately.
• You’ll have the ability to support service users in volunteering and community work involving group activities.
• You must be flexible to work weekends on a rota basis. You may on occasion be required to travel so access to a vehicle is desirable.

Who we are

Petrus provides support services for people facing homelessness or in housing need. We are a charitable organisation and deliver both drop in and residential services in Rochdale and Oldham.

We believe people should have access to safe, secure, quality housing. We help people to develop skills, independence and make positive choices. We believe collaboration with other agencies and organisations is key to creating a world where everyone has a safe place to live.

Petrus is part of The Regenda Group; we work in places where we can make a difference and operate across the housing and construction sector, in care and support, and in education, training and careers.

Next steps

If you like what you’ve read so far and think you’ve got what it takes to join our team, then apply now with a copy of your CV and a short covering letter detailing why you think you would be a good fit the role.

Our Talent Acquisition team will review your application and will be in touch shortly.

What we offer

Petrus really is a great place to work – and you don’t have to just take our word for it! We’re accredited by Best Companies for our “world class” levels of staff engagement and have been consistently named as one of the Best Companies to Work For in the North West.

We can offer you a working environment where you can enjoy yourself, develop yourself and be yourself and where you really can make a difference to people’s lives.

We also offer a fantastic reward and benefits package which includes:

• A range of flexible working options.
• 25 days paid annual leave each year (rising to 27 days after three years) in addition to 8 bank holidays.
• 6 additional days for volunteering.
• 5% Employers Contribution to the Pension Scheme.
• £250 annual ‘Live and Learn’ allowance to spend on learning any new skill.
• Enhanced maternity, paternity and adoption pay schemes.
• Employee Assistance Programme and health and wellbeing initiatives
• A wide variety of exciting learning and development opportunities.
• Interest free loans to assist with the purchase of computer equipment and travel season tickets.
• Monthly staff lottery scheme.

Quote

"We regenerate places and create opportunities for people"

Equal Opportunity

We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from disabled and minority ethnic candidates as they are currently under-represented within our organisation.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we’d encourage you to submit your application as early as possible.