Housing & Support Officer — Flexible, Community Impact

Hales Group; England; On-site; GBP 24,000 - 28,000; Full time

Job summary

A community-focused organization is seeking a dedicated Housing and Support Delivery Officer to join their team in Diss, Norfolk. The role involves assisting individuals in maintaining secure accommodation and managing housing services. Key responsibilities include housing management, customer support, and legal casework. Ideal candidates will have experience in social housing, strong organizational skills, and a driving license. This position offers attractive benefits, including 28 days of holiday and a flexible work environment.

Benefits

28 days plus 8 bank holidays

6% employer pension contribution

Health Cash Plan

Life assurance 3x annual salary

Flexible working with a Hub Home Roam approach

Qualifications

• Experience delivering housing management services within a social housing setting.
• Strong understanding of holistic, person-led support.
• Full UK driving licence and access to own vehicle.

Responsibilities

• Provide housing management and support in line with rules and best practice.
• Support customers with plans to keep their tenancy.
• Handle legal casework, including court presentations.

Skills

Experience delivering housing management services

Working with individuals with complex lifestyles

Organisational skills

Proficient in Microsoft Office

Job description

A community-focused organization is seeking a dedicated Housing and Support Delivery Officer to join their team in Diss, Norfolk. The role involves assisting individuals in maintaining secure accommodation and managing housing services. Key responsibilities include housing management, customer support, and legal casework. Ideal candidates will have experience in social housing, strong organizational skills, and a driving license. This position offers attractive benefits, including 28 days of holiday and a flexible work environment.