Housing Solutions Officer, South West London

Pertemps; Kingston upon Thames; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local government agency in Kingston upon Thames is seeking a Housing Solutions Officer to work collaboratively with households facing homelessness. This role involves providing comprehensive advice and support to retain current housing or secure alternative accommodation, ensuring high levels of customer satisfaction. Ideal candidates will be proactive and have experience in similar settings. Competitive compensation at a pay rate of up to £26.56 per hour.

Responsibilities

• Work proactively with households facing homelessness to provide advice.
• Help clients retain current housing or secure alternative accommodation.
• Ensure performance targets are met and promote the Council’s services.

Job description

Overview

Housing Solutions Officer, South West London. Pay rate to £26.56 per hour. Contract role, Local Government Housing.

Responsibilities

• The purpose of the role is to work proactively and collaboratively with households who are homeless or threatened with homelessness to provide comprehensive advice and assist them to prevent their homelessness by retaining their current housing where possible, or otherwise to help them to relieve their homelessness by helping them to secure alternative accommodation.
• You will agree practical and reasonable steps for the Council and the household to take to prevent and/or relieve homelessness.
• Households will include private or social tenants, home owners, those evicted by family members or facing relationship breakdown, and may be vulnerable and/or have complex needs.
• It will be the responsibility of the post holder to ensure that all performance targets are met, promote the profile of the Council’s services and ensure high levels of customer satisfaction and support the Team Manager by contributing to the overall development of the service.
• You will report directly to the Housing Solutions Team Manager

Opportunities across public sector specialisms

• Independent Reviewing Officer (IRO)
• Best Interest Assessor (BIA)
• Multi-Agency Safeguarding Hub (MASH)
• Looked After Children (LAC)
• Children’s Social Work
• Adult Social Work
• Service Manager
• Head of Service
• Team Manager
• Assistant Team Manager
• A wide range of housing roles
• Careers in SEND in local authorities

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