Housing Options Officer

Medirest Signature; South Ribble; Hybrid; GBP 34,000 - 38,000; Full time

Job summary

A local government housing service in South Ribble is seeking a Housing Options Officer to address the needs of housing clients. The role focuses on working creatively with partners to find solutions for complex housing issues. Offering a full-time contract, this position also supports flexible working arrangements, a comprehensive benefits package, and emphasizes proactive engagement in multi-agency contexts. Applicants should have knowledge of homelessness and effective communication skills.

Benefits

25 days annual leave plus bank holidays

Hybrid/agile working

Local Government pension

Healthcare Cash Plan

Cashback website access

Volunteering days

Free parking

Qualifications

• Good knowledge of the causes and implications of homelessness.
• Ability to work effectively with partners and communicate clearly.
• Creative approach to finding housing solutions.

Responsibilities

• Attend multi-agency meetings to find housing solutions.
• Prevent and relieve homelessness through various functions.

Skills

Knowledge of homelessness causes

Effective communication skills

Creative problem solving

Job description

Role: Housing Options Officer
Location: South Ribble
Contract: Full time (36.25 hours per week) / Permanent
Salary: 34,434 – 37,280
Closing Date: 11 Jan 2025

Our Housing Options Team is looking to appoint a pro‑active, enthusiastic and highly motivated individual to work as a Housing Options Officer in our busy fast‑paced housing department.

Each day is different and if you are the kind of person who relishes a challenge and is focused on achieving the best results for customers then this could be the job for you.

What you'll be getting up to

• You’ll be working with customers who often present with multiple and complex needs and as such you will attend a variety of multi‑agency meetings and forums, working in partnership with voluntary and statutory agencies to find the best housing solutions.
• You will be responsible for a range of functions, primarily relating to the prevention and relief of homelessness.

Who we’re looking for

• You should have a good knowledge of the causes and implications of homelessness and have an understanding of current legislation.
• The ability to work with a range of partners and have effective communication skills.
• Someone who can work creatively towards finding housing solutions for our customers is vital.

Other requirements

• This role requires some travel around our boroughs. You should have a valid driving licence or the equivalent mobility.
• Successful applicants will be subject to a DBS check (applied and paid for by the Council).

Our Benefits

• 25 days annual leave plus bank holidays (and Christmas shutdown)
• Hybrid/agile working
• Local Government pension
• Healthcare Cash Plan for cash back on health treatments
• Cashback website access for savings on brands you love
• Volunteering days
• Free parking

Many of our colleagues work flexibly for us. We’re always open to conversations around different working arrangements. If you’re interested in part‑time, compressed hours or any other working arrangement, please get in touch with us through the Contact Us form on our careers website.