Housing Officer - Care Experienced Young People

Adecco; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking a Housing Officer to assist Care Experienced Young People (CEYP) in transitioning to independent living in Croydon. The role involves arranging social/private rented housing, delivering casework and tenancy training, and advocating for CEYP with complex needs. Candidates should possess strong knowledge of housing legislation, experience in housing, and excellent customer service skills. This is a full-time temporary role with hybrid working options.

Qualifications

• Strong knowledge of housing legislation and management.
• Experience in housing environments and using IT systems.
• Emotional resilience and ability to work under pressure.

Responsibilities

• Support Care Experienced Young People (CEYP) in transitioning to independent living.
• Deliver tailored casework and tenancy training.
• Advocate for CEYP with complex needs.

Skills

Knowledge of housing legislation

Experience in housing environments

Emotional resilience

Excellent interpersonal skills

Ability to work independently

Tools

CRM

MS Office

Job description

Are you passionate about making a difference in the lives of young people? Do you have experience in housing and a drive to support care‑experienced young people (CEYP) into independent living?

Adecco are seeking a to join a newly created team within the Young People’s Service at a Local Authority in Croydon. This is a unique opportunity to work directly with CEYP, helping them transition into sustainable tenancies and build brighter futures.

Housing Officer (Care Experienced Young People)

Public Sector - Local Authority
Full Time - Monday to Friday, 36 hours per week
Temporary Role - 6 months
£22.41 per hour PAYE / £29.60 per hour Umbrella
Hybrid Working - 3 days in office, remainder at home
ASAP start
This post is subject to an Enhanced DBS check

Role Purpose

Support Care Experienced Young People (CEYP) in transitioning to independent living.

Key Responsibilities

• Arrange timely move‑on for CEYP into social/private rented housing.
• Deliver tailored casework and tenancy training.
• Advocate for CEYP with complex needs to access services.
• Provide housing advice and manage expectations.
• Cover for colleagues and attend meetings as needed.

Key Contacts

• External: Private landlords, housing associations
• Internal: Housing department, Staying Close Team, Social Workers, Personal Advisors

Skills & Experience Required

• Strong knowledge of housing legislation and management.
• Experience in housing environments and using IT systems (e.g., CRM, MS Office).
• Emotional resilience and ability to work under pressure.
• Excellent interpersonal and customer service skills.
• Ability to work independently and as part of a team.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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