Housing Needs Graduate Trainee

North Yorkshire Council; Malton; Hybrid; GBP 22,000 - 26,000; Full time

Job summary

A local government council in Malton is seeking a Graduate Trainee to support the Housing Needs Service, focusing on young people's pathways and assisting various housing responsibilities. This dynamic role includes performance management, data collection, and client support. The position offers extensive learning opportunities in a collaborative environment, with benefits like a generous holiday entitlement and local government pension. Ideal for graduates passionate about making a difference in housing services.

Benefits

Generous holiday entitlement

Local government pension scheme

Gym discounts

Lifestyle savings

Qualifications

• Graduate level qualifications in Housing or relevant field.
• Ability to work in a busy environment and manage caseload.
• Resilience and ability to develop creative solutions.

Responsibilities

• Support Housing Needs and Options Managers.
• Focus on young people's services across North Yorkshire.
• Assist with performance management analysis.
• Review and develop risk assessments and policies.
• Participate in service improvement task groups.
• Support data collection and reporting.
• Provide client support on housing applications.

Skills

Strong communication skills

Analytical skills

Teamwork

Problem-solving skills

Education

Degree in Housing or related discipline

Job description

We are seeking a graduate trainee for Housing Needs, focusing on the young people's pathway team and supporting our wider services across North Yorkshire. With recommissioned supported accommodation for 18-25 year olds launching in February 2026 and the Young People's prevention service joining the team in February 2025, now is an opportune time to get involved. The role is based in Malton but also can sometimes use the Scarborough office and requires travel to all localities in North Yorkshire. If you want to develop diverse skills, this position could be ideal for you. The Council's Housing Needs responsibilities include the management of the Housing Options and Homelessness Teams across the Localities, overseeing the provision of an efficient and effective housing options service and ensuring the Council meets its statutory obligations under the Housing Act 1996 Part 7, Homelessness Reduction Act 2017 and related legislation. Complying with the prevention, relief and main housing duties under the Homelessness Reduction Act 2017. The provision of an effective Housing Options, Homelessness and Rough Sleeping service and the operational management of temporary accommodation and supported accommodation used for homeless prevention initiatives. Contributing to and implementation and delivery of the Council's Housing Strategy Homelessness and Rough Sleeper Strategy. Supporting the wider team, these roles will have specific remits to also support the recently created Rough Sleeping team (West role) and Young Persons Pathway team (East role), that both sit within the wider Housing Needs Service. Both services are developing consistency across county and improvements. This will give the opportunity to work with multiple partners, both internal and external to develop new ways of working and create bespoke services for the customer group.

About the Role

The role offers the opportunity to gain experience of all aspects of Housing Needs work including:

Responsibilities

• Support the Housing Needs and Housing Options Managers in delivering an efficient and effective housing needs service.
• Specific focus on young people's services across North Yorkshire.
• Assisting the Housing Needs Service Managers with performance management analysis, benchmarking and collation of best practice for service development.
• Support managers to review and develop risk assessments and policies and procedures for the service.
• Assistance with service improvement task and finish groups.
• Support for data collection, reports for homelessness, rough sleeper work, young persons pathway, support services and service delivery changes.
• Provide low level support with clients on housing applications, assistance with benefits, budgeting to support the team.
• Shadowing front line officers to develop knowledge of Housing Act and Homelessness legislation.

Benefits and Learning Opportunities

• Experience of working in a busy Council service.
• Opportunity for graduates from a Housing or related discipline to apply and develop technical knowledge and skills in a trauma aware environment.
• Learning from highly experienced officers and other specialists.
• Opportunity to take responsibility for your own caseload where appropriate.
• Experience of working in partnership with other organisations, such as Adult Social Care, Children's Social Care, Police, Registered Providers, Voluntary organisations.
• These positions will be fast‑paced and require individuals who can demonstrate resilience and an ability to develop creative solutions to help shape services of the future.
• Holiday entitlement starts at 28 days rising to 34 days (pro‑rata) after five years' service, plus public holidays.
• Pension: save for your retirement with our generous local government pension scheme.
• Fitness & Rewards: Fitness discounts with various gyms across the county.
• Lifestyle Savings: explore a huge range of discounts to help you save money across hundreds of the UK's favourite high‑street and online retailers.
• Plus, lots more…