Housing Manager - General Needs

Pertemps London Cambridge; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A housing provider is seeking a Housing Manager in Greater London to lead a high-performing neighbourhood housing team. The role focuses on delivering effective housing management and supporting resident satisfaction and community sustainability. Key responsibilities include strategic and operational delivery of housing plans, ensuring compliance with tenancy terms, and collaborating with stakeholders. The position requires an on-site commitment of five days a week, offering a competitive pay rate.

Responsibilities

• Support the development and implementation of neighbourhood service plans.
• Ensure all team members understand their contribution to goals.
• Work collaboratively with stakeholders for joined-up services.

Job description

Pertemps Network Group are delighted to be assisting a housing provider for a Housing Manager to lead and manage a high-performing neighbourhood housing team, delivering a value-for-money local service that provides high-quality housing management, supports safe and sustainable communities, and improves overall resident satisfaction and quality of life.

Department: Neighbourhood Services

Pay: 300 Day Rate

Reports to: Head of Housing / Senior Neighbourhood Services Manager

Working Pattern: x5ničd on site

Responsible for: Housing Officers & Housing Assistants

Key Responsibilities

1. Strategic & Operational Delivery

• Support the development and implementation of neighbourhood service plans and budgets.
• Ensure all team members understand their contribution to organisational goals through clear communication, engagement, and effective leadership.
• Work collaboratively with stakeholders and local communities to deliver joined-up neighbourhood services.

2. Tenancy & Estate Management

• Ensure compliance with tenancy terms, proactively addressing breaches and improving resident satisfaction.
• Oversee tenancy audit programmes, tackling illegal occupation and improving the use of housing stock.
• Lead on qua...